Innovaciones

🌤 La borrasca Bert ha impactado la operativa de aerolíneas en Reino Unido, afectando incluso al Airbus A380 de British Airways. Pilotos se vieron forzados a abortar el aterrizaje debido a fuertes vientos, como se muestra en un vídeo reciente.

🏕️ To differentiate in the competitive, saturated tourism and hospitality market, deep understanding of audience beyond demographics, creating authentic value propositions, and an authentic social media presence are crucial. Examples like ecotourism and Kampaoh's growth through genuine communication and reinventing traditional camping for urban customers illustrate the importance of aligning marketing with actions and continuous innovation, focusing on exceeding customer expectations to turn them into brand ambassadors. Resilience and adaptability are also key, as seen during the pandemic, to remain reliable in the ever-changing tourism sector.

💳 On November 28, 2024, Zucchetti Spain highlighted the importance of efficient payment management in corporate dining services, emphasizing the benefits for both companies and employees. Efficient payment systems can improve the dining experience, ensure fiscal compliance, and enhance accounting processes. Digital payment systems like TPV and contactless payments offer speed, security, and flexibility, contributing to better management of operational costs and employee satisfaction. Technologies such as AI-based vision checkout and integrated TPV systems like TCPOS can provide detailed payment reports and improve administrative efficiency.

🔧 On November 26, 2024, the article discusses the importance of industrial preventive maintenance in ensuring optimal equipment and machinery operation to prevent unexpected failures. Industrial preventive maintenance includes cleaning, lubrication, adjustments, visual inspections, and performance tests. Regular activities help maintain efficient production systems and plan to reduce downtime and enhance performance. Types of maintenance include opportunity maintenance (when equipment is not in use), predictive maintenance (using sensors and technology to forecast failures), and scheduled maintenance (based on equipment lifespan or manufacturer recommendations). Benefits include improved workplace safety, operational efficiency, extended equipment lifespan, and cost savings on repairs. Effective preventive maintenance requires systematic planning, skilled execution, documentation, and evaluation for necessary adjustments. An industrial ERP can support maintenance management by scheduling, tracking, inventory management, and providing detailed equipment reports, promoting integrated operation with other solutions. Zucchetti Spain recommends Solmicro ERP for industries to improve maintenance efficiency, reduce downtime, and make informed decisions on repairs and equipment investments.

✈ In mid-November, Russian airlines had grounded 34 out of 66 Airbus A320 and A321neo aircraft due to a lack of spare parts from sanctions linked to the Ukraine war. Most affected is S7, Russia's main private airline, with 31 of their 39 A320 or A321neo planes, aged 3 to 7 years, grounded. Other Russian airlines operate 27 similar aircraft with less affected Leap engines from CFM, French manufacturer. Russian authorities had earlier claimed that by early 2024, new locally made planes would be supplied, a claim now seemingly undermined by current events.

🏖️ Tourism companies employing Artificial Intelligence (AI) foresee radical transformations in the destination activities and experiences sector, discussed at a roundtable during the "Artificial Intelligence for Better Urban Tourism Management" event organized by Hosteltur with support from Las Palmas de Gran Canaria City Council and Tourism LPA. Speakers included Toni Bennasar of GetYourGuide, Daniel Gutiérrez of Buendía, and Arturo Moreno of Civitatis. GetYourGuide's AI-driven marketing campaign doubled click-through rates with 4.1 million ads in three months. AI is expected to enhance personalization, improve public crowd management, and promote lesser-known destinations.

🏖️ Viajes Interrías, via its own entity Destinationlab, has been selected as a beneficiary of the "Última Milla" aid for the digitalization of small and medium-sized tourism enterprises, funded by the European Union's Next Generation funds through the Ministry of Industry and Tourism. The initiative aims to enhance digitalization and process automation in line with the modernization and sustainability goals of the Recovery, Transformation, and Resilience Plan, thus optimizing contract management, improving traveler satisfaction, adding value to intermediary services, and deepening market understanding to tailor services to each destination's demands. Viajes Interrías confirms its commitment to innovation and digitalization in the tourism sector.

🏠 On November 21, Barcelona's housing and tourism policies were questioned by Airbnb, which criticized the city's plan to eliminate tourist apartments (VUT) by 2029 and pointed out the increase in rental and property prices despite a decade of restrictions. Hainan Airlines announced a new Madrid-Barajas to Shenzhen route, flying twice a week, amidst a 75.8% increase in China's international capacity expected by 2024, reaching over 75.6 million seats. Madrid-Barajas Airport reflects a 133% growth in Asian traffic in the first ten months of 2024 compared to the previous year. AC Hotels, by Antonio Catalán, introduced 'AC Essential,' starting with 16 hotels in 2024 in cities like León, A Coruña, or Gijón, aimed at national customers and without on-site dining, aspiring to be the "Zara of hotels." The luxury hotel 'El Autor' will open in Madrid on November 29, with plans to double the hotel portfolio to 180 establishments in five years.

📅 British Airways experienced computer system failures in May 2017, August 2019, May 2023, and again recently, causing days-long disruptions especially at Heathrow Airport, Europe's busiest. Following a £750 million investment, the latest incident on a Monday was resolved in hours, with all flights operating normally by Tuesday. The failure, lasting over an hour, caused no flight cancellations but led to delays. A spokesperson credited the swift recovery to recent investments in IT infrastructure, despite having four major failures in recent years.

🏨 Inteligencia Artificial (IA) en hoteles y resorts de lujo mejora la experiencia del huésped ofreciendo servicio híbrido y atención 24/7. Camino Real Hoteles utiliza IA para reducir tareas repetitivas y mantener servicio de calidad. Asksuite's IA realiza 50% de interacciones fuera del horario comercial, con 4,2% requiriendo intervención humana y 54,6% de interacciones fuera del horario de oficina. IA en Asksuite responde en más de 50 idiomas con precisión superior al 90%. IA especializada atendió a más de 2.5 millones de viajeros en octubre de 2024, con solo 5% necesitando asistencia humana.