Innovaciones

🚿 The Radisson Blu Royal in Bergen implemented hotelkit Housekeeping, saving up to 24 hours weekly in room cleaning. General Manager Frank Ove Wennevik highlighted the prior issues with paper-based processes. The digital tool now allows planning in minutes from anywhere and real-time monitoring of cleaning and inspection status. The hotel acquired 23 smartphones for the cleaning staff with generic hotelkit user accounts, with personalized access for supervisors. The tool has reduced inspection times from seven to five hours weekly and improved guest request and complaint management, cutting necessary time from three to just one and a half hours. Additionally, it has lightened the workload and minimized planning time, particularly valuable during staff shortages.

💻 On February 13, 2025, an article on Smart Working highlighted its benefits for productivity and personnel satisfaction. Smart Working allows partial work from home, fostering flexibility for work-life balance. It supports talent retention plans, increases productivity, and improves worker well-being. The article distinguishes Smart Working from telework, suggesting it combines the best aspects of both. Implementing Smart Working requires analyzing company needs, developing flexible policies, using digital tools for collaboration, training in digital skills and time management, and measuring results. Challenges include managing hybrid workforces and using Human Resources software for effective team management. Zucchetti HR is mentioned as a tool facilitating Smart Work management. The article foresees Smart Working as the future model, balancing individual remote work with office culture and teamwork.

💸 On February 12, 2025, a discussion on cost optimization in business project management underscores its strategic importance for profitability and customer satisfaction. Emphasizing efficiency over mere cost reduction, the article highlights the role of technology in inventory management, resource allocation, and meeting deadlines. Areas for cost optimization include process automation, continuous improvement culture, better planning and budget control, team coordination, and ongoing performance evaluation. Zucchetti Spain recommends its Solmicro ERP solution as a flexible, customizable tool for project management to enhance efficiency and profitability.

🏖️ Vicente Fenollar, executive chairman of Ávoris, envisions growth for Imserso, including potential expansion to international travel. Imserso's Termalismo Social program could engage with other countries like Portugal and France next year. For the current season, Ávoris has improved operations following a late award last year, leading to uncertainty and hotel closures. The 2024-25 season started well with 900,000 passengers expected to be sold, indicating over 90% satisfaction. The program benefits the tourism sector, especially outside peak season, and for every euro invested, the state recoups two to three euros. Complaints from hotels about low rates suggest the possibility of passengers paying extra for higher-tier accommodations. Programs like Mundosenior complement Imserso, offering more flexibility.

💻 A hotel experiences slow internet connection issues, impacting guest satisfaction. Utilizing Omada by TP-Link, combined with GPON and PoE+ technologies, the 5-floor hotel with 200 rooms, common areas, a pool, and a 750m² garden offers high-speed Wi-Fi and IPTV services. The Omada EAP610GP-Desktop and Omada OLT DS-P7001-08 with 8 PON ports are selected, along with the EAP660 HD access point for over 350 devices at 3600 Mbps, and the TL-SG3428MP switch with 2.5 Gbps ports. The outdoor EAP623-Outdoor access point, IP67 certified, serves up to 200 devices. The benefits include fast, stable connections throughout the hotel, secure connections for hotel systems, entertainment in rooms, and adaptability for future expansions. The network includes 1 OLT, 1 switch, 200 desktop access points, 3 high-density indoor access points, and 2 outdoor access points.

💾 Corporate restaurants enhance company culture and offer employees, suppliers, and customers healthy and varied meals. Implementing a Point of Sale (TPV) system, crucial for the smooth operation of these restaurants, streamlines order management, reservations, inventory, and payments. TPV technology integrates with enterprise management systems, personalizes menus for diverse diets, and employs AI for dish recognition and quick payment processes, improving staff satisfaction and reinforcing organizational culture. (February 10, 2025)

📍 As of July 2023, the reference cost for mileage in many companies is €0.26 per kilometer. This rate may vary according to company expense policies and collective agreements. Managing these expenses effectively is crucial for a company's finance, involving various costs like fuel, vehicle maintenance, insurance, and taxes—though not all costs like parking fines are included. Companies should communicate expense policies clearly to employees and may utilize digital solutions for efficient and fraud-free management of mileage expenses.

🏖️ FITURTECHY 2025, led by Instituto Tecnológico Hotelero (ITH) in collaboration with FITUR, gathered over 250 experts and professionals to discuss the future of tourism, under the theme "Los mil y un viajes". Highlighted were 10 major trends for an intelligent, regenerative, technological, and people-focused tourism model. Trends include AI for customer experience, cobots enhancing hotel efficiency, digital twins for predictive analysis, Big & Smart Data against seasonality, innovative communication strategies, employee wellness, tourism regenerative impact, wellness & conscious luxury, collaborative innovation, and cybersecurity. Palladium Hotel Group and Meliá Hotels International shared insights, emphasizing customer experience and digital engagement.

🏠 Spa and wellness services now bookable from hotel websites, Google Business profiles, TripAdvisor, and social media for both guests and external visitors, with instant payment options like credit card, Apple Pay, and Google Pay. The simplified menu in the CMS means quicker, more intuitive hotel management. These updates aim to attract new customers, reduce staff workload, and increase booking occupancy effortlessly.

🏠 On January 23, during FITUR, Septeo's stand hosted an interview with Hugues Galambrun, CEO and founder, and Manuel Ortiz Paredes, General Director in Spain and Portugal. They discussed artificial intelligence (AI) and digitalization's impact on the industry, highlighting AI's major transformative potential, likened to that of the printing press. They emphasized the need for continuous transformation and training to utilize digital tools effectively. Septeo's focus remains on human-centered innovation, forming motivated teams to leverage technological advancements. Despite challenges like resistance to change and skill shortages, Septeo envisions constant innovation with talent and technology as key to future progress.