Innovaciones

💾 Corporate restaurants enhance company culture and offer employees, suppliers, and customers healthy and varied meals. Implementing a Point of Sale (TPV) system, crucial for the smooth operation of these restaurants, streamlines order management, reservations, inventory, and payments. TPV technology integrates with enterprise management systems, personalizes menus for diverse diets, and employs AI for dish recognition and quick payment processes, improving staff satisfaction and reinforcing organizational culture. (February 10, 2025)

📍 As of July 2023, the reference cost for mileage in many companies is €0.26 per kilometer. This rate may vary according to company expense policies and collective agreements. Managing these expenses effectively is crucial for a company's finance, involving various costs like fuel, vehicle maintenance, insurance, and taxes—though not all costs like parking fines are included. Companies should communicate expense policies clearly to employees and may utilize digital solutions for efficient and fraud-free management of mileage expenses.

🏖️ FITURTECHY 2025, led by Instituto Tecnológico Hotelero (ITH) in collaboration with FITUR, gathered over 250 experts and professionals to discuss the future of tourism, under the theme "Los mil y un viajes". Highlighted were 10 major trends for an intelligent, regenerative, technological, and people-focused tourism model. Trends include AI for customer experience, cobots enhancing hotel efficiency, digital twins for predictive analysis, Big & Smart Data against seasonality, innovative communication strategies, employee wellness, tourism regenerative impact, wellness & conscious luxury, collaborative innovation, and cybersecurity. Palladium Hotel Group and Meliá Hotels International shared insights, emphasizing customer experience and digital engagement.

🏠 Spa and wellness services now bookable from hotel websites, Google Business profiles, TripAdvisor, and social media for both guests and external visitors, with instant payment options like credit card, Apple Pay, and Google Pay. The simplified menu in the CMS means quicker, more intuitive hotel management. These updates aim to attract new customers, reduce staff workload, and increase booking occupancy effortlessly.

🏠 On January 23, during FITUR, Septeo's stand hosted an interview with Hugues Galambrun, CEO and founder, and Manuel Ortiz Paredes, General Director in Spain and Portugal. They discussed artificial intelligence (AI) and digitalization's impact on the industry, highlighting AI's major transformative potential, likened to that of the printing press. They emphasized the need for continuous transformation and training to utilize digital tools effectively. Septeo's focus remains on human-centered innovation, forming motivated teams to leverage technological advancements. Despite challenges like resistance to change and skill shortages, Septeo envisions constant innovation with talent and technology as key to future progress.

🚩 GreenHotelCloud offers cloud-based hotel management allowing access from any device, enabling real-time reservation checks, rate and production control, and operational optimization without the need for a single computer or installation—just a web browser. Contact them at [email protected] for a demo to discover how it can streamline hotel management.

📱 Contactless technology has seen significant growth, especially post-COVID, transforming the hospitality industry with applications such as digital room keys, automated check-ins, and quick payments. This technology employs NFC, RFID, BLE, and QR codes to facilitate secure, touch-free interactions, enhancing guest experience, operational efficiency, and safety. Benefits include reduced wait times, improved operational management, real-time analytics, and cost savings over time, positioning hotels as modern and competitive. Examples in hotels include digital check-in/out, contactless payments, self-service kiosks, mobile reservations for services, contactless room service, online satisfaction surveys, and social WiFi.

✈️ Boeing's 777X, with a wingspan of 71.1 meters and a range of up to 17,220 kilometers, has been delayed, with service entry now expected in 2026. Flights tests began in July of the previous year, despite development starting in 2013. Initially targeted for a June 2020 release, the launch has been pushed back due to COVID-19, supply chain issues, and internal problems. Emirates and Qatar Airways, with 130 aircraft on order, are key customers, with Qatar Airways set to be the first to fly the 777X.

📊 La evaluación por competencias se ha establecido como un método alternativo para medir el rendimiento de los trabajadores en empresas, analizando su capacidad, habilidad y conocimiento en relación a las demandas del puesto. Este enfoque ayuda a las organizaciones a adaptarse a los cambios del mercado y alinear las habilidades de su personal con los objetivos corporativos. Se recomienda realizar evaluaciones por competencias durante procesos de selección, onboarding, evaluaciones periódicas, antes de cambios de rol y en reestructuraciones internas. Para diseñar un proceso eficaz, se deben definir las competencias a evaluar, planificar la evaluación, seleccionar herramientas apropiadas y comunicar el proceso claramente. Herramientas como entrevistas, tests y assessment centers son útiles en la evaluación de competencias. Medir la eficacia de estas evaluaciones es crucial para gestionar y atraer el talento adecuado, y se recomienda el uso de software de gestión del talento para desarrollar estrategias de talento sostenibles.

🤖 Automation in the hotel sector is advancing with robots and AI systems aimed at enhancing employee capabilities and improving company efficiency. Sergio Escudero, CEO of Intec Robot, emphasizes that these technologies are not replacing jobs but are designed to relieve workload, reduce occupational hazards, and allow staff to focus on customer experience. During Fiturtech's "The Rebirth of the AI and Robots Era," it was stated that robots handle tasks such as cleaning and luggage transport, and AI optimizes department coordination. The human touch remains irreplaceable, particularly in customer-facing roles like check-in. The adoption of these technologies necessitates employee training to manage and maintain the automated systems, creating new job profiles.