Innovaciones

🚀 Fideltour, a Spanish tech company, joined SOSA's acceleration program in New York and San Francisco, targeting European scaleups. The program offers strategic training, mentorship from North American market experts, and immersion in Silicon Valley's ecosystem. CEO Javier Pérez-Llanera sees this as a unique chance to validate their model in the competitive U.S. market. This initiative boosts Fideltour's global expansion and aims to establish them as a leading hotel loyalty platform.

🏨 El Hotel Rural La Encantada, ubicado en Becerril, Segovia, ganó el Premio al hotel más innovador 2025, otorgado por hotelkit y AEDH. El galardón, con 7 años de historia, evalúa innovación en producto, procesos, organización y marketing. La Encantada se destacó en marketing con su oferta de experiencias rurales. Finalistas incluyeron el Hotel Pintor El Greco, Hotel Casual Vintage, y Hotel Casa Lorenzo. Director David Val destacó la creatividad y la actitud como claves de la innovación.

🗺 Susana Lozano of Emergia highlights the need for a joint, personalized vision in collaboration with Air Europa. Domingo Martín of Civitatis emphasizes anticipating and accompanying customers. Pilar Crespo of Booking.com notes frictionless travel through AI, while Denis Hernández of Meliá Hotels International stresses invisible technology. Tomeu Martorell from Grupo Piñero underscores the importance of customer care over AI. In tourism, the emotional impact and customer experience, rather than just destinations, define success.

📖 Hosteltur, a leading tourism information source in Spain and Latin America, launched “Hosteltur Responde” as an updated tool from its former Wikitur glossary. Available on their website, the platform offers over 2,000 terms, with plans to add 1,000 more. It covers areas like hospitality, transport, and marketing, encouraging user contributions for a dynamic resource. Since 1994, Hosteltur has been a key educational and informative figure in the tourism industry.

🏨 En 2025, el sector hotelero español se enfrenta a una transformación digital clave. El precio medio por noche alcanzó 139,4 € (un incremento del 5%). Regiones como Valencia y Vizcaya registraron descensos en indicadores clave. La digitalización, a través de ERP y tecnología avanzada, mejora la eficiencia y rentabilidad. QuoHotel ERP destaca por su integración completa y capacidad para manejar estructuras fiscales complejas, ofreciendo control total sobre las operaciones y facilitando decisiones basadas en datos reales.

💰 Amadeus reported €4.895 billion revenues from January to September 2025, a 6.4% increase from 2024, driven by its Air Distribution, Tech Solutions, and Hotels divisions. Net profit rose 10.1% to €1.088 billion, with adjusted EBIT at €1.4706 billion, an 8.7% rise. As of September 30, net financial debt was €2.219 billion. The Asia-Pacific region led growth with a 7.6% boost in air traffic. Amadeus invested over €1 billion in R&D, focusing on AI and connectivity.

💻 Solmicro ERP, powered by Zucchetti Spain, integrates predictive analytics for business management, including finance, logistics, sales, HR, and production. By 2026, compliance with Verifactu, a Spanish regulatory standard, is essential. ERPs must comply with the Anti-Fraud Law, ensuring invoice integrity through XML, QR codes, and hash. Predictive analytics benefits include error reduction, fraud prevention, and enhanced financial planning. Implementing an ERP involves diagnosing needs, selecting suitable software, and completing a seamless migration with employee training.

📱 Ryanair, starting Wednesday, November 12, will cease accepting paper boarding passes. 📅 All passengers must use the digital boarding pass via the "myRyanair" app. This change impacts 20% of Ryanair's over 207 million annual travelers, approximately 40 million people. 📱 The app facilitates check-ins, real-time updates, and onboard services. Marketing director Dara Brady emphasizes a faster, smarter, and more sustainable travel experience through this digital transition. 🌍

🛩 En 2025, un 54% de los pasajeros gestionan sus viajes directamente con aerolíneas, preferentemente usando aplicaciones móviles. Las aplicaciones web son favoritas para un 19%, un incremento del 16% respecto a 2024. Biometría es utilizada por el 50% de pasajeros en aeropuertos, y el 85% están satisfechos con esta tecnología. En pagos, el uso de tarjetas baja un 79% mientras los monederos digitales aumentan. Asia-Pacífico lidera en tecnología digital, Europa es más conservadora y África prioriza el trato humano.

🚀 British Airways plans a digital transformation by late 2025 or early 2026, investing over £100 million to improve sales systems and enhance traveler experience with AI and cloud technology. Located at London-Heathrow, operational challenges due to space congestion are tackled with automation. Part of IAG's £7 billion plan, this includes 600 initiatives. Iberia invests €6 billion to grow its long-haul fleet from 45 to 70 aircraft, while Vueling renews its fleet with 50 new Boeing 737 MAX over six years.