“Esencia Riu”: cómo inculcar la cultura empresarial a 38.000 personas
📖 Riu Hotels & Resorts' Corporate Training Department, operational since 2019, increased training hours from 190,000 in 2023 to 260,000 in the previous year. With 38,000 employees across 98 hotels in 21 countries, the company focuses on imparting corporate culture through the "Esencia Riu" program. In Mexico, the PIT program reduced staff turnover by 50% by providing six weeks of paid dual training to young adults, leading to employment at Riu hotels. Additional initiatives include a mentorship program, online coaching, and sustainability strategies, aiming to centralize human experiences in hospitality.
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