El Secreto “Todo-en-Uno” de los Hoteleros Exitosos
🏨 Michael Bennett from Cendyn highlights that hotels pay OTA commissions between 15% to 30% per booking, cutting into profit margins. McKinsey's 2021 study revealed 71% of consumers expect personalized interactions and 76% are frustrated when these aren't met. Cendyn's integrated CRM, CRS, and marketing platform can increase conversion rates by up to 17%. A boutique hotel chain saw a 20% rise in direct bookings within six months using Cendyn's solutions. Cendyn World Tour event in Madrid is scheduled for Tuesday, September 24, with free registration at https://bit.ly/4cqWfvA.
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