Distribución y Revenue Management

💸 Diego De Ponga, former Corporate Director of Revenue Management at Palladium Hotel Group and now CEO of Port Hotels, redefined revenue management as a method for accommodations to earn more. Traditional definitions are now impractical, demanding flexibility in inventory sales. Challenges exist for independent accommodations worldwide, with misconceptions about revenue management practices. SiteMinder highlights these issues and the changing demands of revenue management in the current marketplace. More insights can be found in their latest blog post.

🏠 Venecia inició una tasa turística el 25 de abril como prueba, recaudando 2,25 millones de euros de unos 450,000 turistas, triplicando la previsión de 700,000 euros. En 2025, podría duplicarse a 10 euros en días de alta afluencia; la ciudad recibe más de 32 millones de turistas anuales. El objetivo de desalentar el turismo masivo no se ha logrado, pero se espera que la mayor tarifa planificada tenga un mayor efecto disuasorio.

🏖️ Monarch's demise, Thomas Cook's liquidation leading to 'Operation Matterhorn,' and the bankruptcies of Orizonia, Marsans, and Spanair mark significant closures in the tourism industry over the past 30 years. Despite protests against tourism in Spain, international arrivals for July and August 2024 are up 12% compared to 2023, with the UK leading in flight seat capacity. Spain remains a top retirement destination in 2024, outpacing Portugal, Mexico, and Panama.

🚨 España anticipa un aumento del 12% en llegadas internacionales para julio y agosto 2024. Italia lidera el crecimiento con un 53%, seguida de Brasil (+39%) y Estados Unidos (+31%). Estancias cortas y medias en España crecen 16% y 15%, respectivamente. Viajes de más de 9 noches siguen siendo populares, aunque crecen más lentamente (+5%). Menorca ve un incremento turístico del 53%, Barcelona del 18%. Llegadas de larga distancia a España suben un 20%, con China (+134%) y Japón (+58%). Estados Unidos encabeza el crecimiento de capacidad aérea hacia España con 628.262 asientos (+16%). Madrid-Barajas, Barcelona y Palma de Mallorca lideran en asientos de llegadas con 5 millones (+12%), 4,47 millones (+13%) y 3,97 millones (+9%), respectivamente.

🏖 Nine European countries surpassed pre-pandemic tourism levels by the end of 2023, with Portugal leading the way. The OECD released a manual advising on how to boost tourism, highlighting the importance of sustainable and inclusive tourism planning, exemplified by Norway and Costa Rica. The advice aims to direct countries towards a politically correct approach to tourism growth.

🧠 One in four people in the United States has a sensory need or invisible disability. KultureCity reveals that 90% plan to travel at least one night this year. Around 70% of caregivers and over half of neurodiverse travelers would disclose their status for better service, rising to 75% for neurodiverse business travelers. Hyatt's World of Care program offers specialized training and sensory aids like headphones. Over 50% desire online 3D tours and detailed plans, and 60% value room choice to reduce noise. Additionally, 30% prefer a pre-arrival phone call, and over half favor self-check-in options.

🏠 La Guía Michelin ahora premia hoteles con Llaves Michelin en tres niveles, ofreciendo habitaciones dobles desde menos de 200 euros. Algunos ejemplos incluyen: Can Mascort Eco Hotel en Palafrugell, Girona desde 137 euros; Casa Beatnik Hotel en Vedra, La Coruña desde 144 euros; CoolRooms Palacio de Luces en Asturias desde 161 euros; Hotel Cristine Bedfor en Mahón, Menorca desde 192 euros; Hospes Palacio Del Bailío en Córdoba desde 178 euros; Hotel Cortijo del Marqués en Albolote, Granada desde 135 euros; Hotel A Quinta da Auga Relais & Châteaux en Santiago de Compostela desde 198 euros; Hotel La Almunia del Valle en Monachil, Granada desde 135 euros; Only You Hotel Atocha en Madrid desde 174 euros; Pepe Vieira Hotel Relais & Châteaux en Pontevedra, Galicia desde 212 euros con dos Llaves; Terra Dominicata - Hotel & Winery en Escaladei, Tarragona desde 295 euros con tres Llaves; Torre del Marqués Hotel en Ráfales, Teruel desde 178 euros con tres Llaves.

🛫 Boeing announces new delays in 737 MAX deliveries scheduled for 2025 and 2026, aiming to focus on correct processes and safety after an incident on January 5 with Alaska Airlines. Delays range from three to six months, adding to existing pandemic-induced setbacks. Ryanair, expecting 211 units, is impacted, with CEO Michael O’Leary warning of economic consequences and considering compensation claims. United Airlines awaits 497 aircraft, Southwest 482, and Emirates and Lion Air 205 and 229 respectively.

📊 In the hotel industry, effective decision-making is improved by technology such as PMS, CRM, RMS, and Business Intelligence tools. A downloadable guide analyzes crucial reports and KPIs for informed decision-making to predict outcomes, correct past errors, maximize profits, and measure efficiency against competitors and customer behaviors. These reports consider factors like historical data, competitors, market trends, and customer satisfaction to provide a comprehensive business perspective.

🏤 Renfe's AVE high-speed train service to Paris faces delays, with President Raül Blanco expressing pessimism about meeting the initially announced timelines, initially aimed for the Paris Olympics and later pushed to year-end. Blanco emphasized the necessity for equal treatment of operators within Europe. The AVE between Spain and France transported 620,000 passengers since its launch on July 13, 2023, connecting 15 destinations including Madrid, Barcelona, Marseille, and Lyon. Renfe has established a subsidiary in France, showing positive outcomes. Blanco also discussed the company's international strategy, aiming for international operations to account for 10% of revenue by 2028, with Renfe already present in America, Saudi Arabia, United Arab Emirates, France, Czech Republic, Canada, and Mexico.