La artimaña de Air Europa para esquivar los reembolsos
✈ Air Europa, criticized for its strategy, encourages passengers affected by canceled flights to opt for date changes, destination swaps, or vouchers rather than requesting refunds. The airline, part of Globalia, prioritizes these options with prominent display techniques, relegating the refund option in smaller font with an asterisk. Wings to Claim CEO Carlos Corbalán points out potential bad faith and legal non-compliance, which could lead to contract nullity and fines between €10,000 and €100,000.
Share