Del primer click a la reserva: cómo el UX y CRO mejoran la conversión en la industria hotelera
📈 Evenia Hotels improved digital experience, achieving a 1.43% increase in landing engagement and a 4.6% rise in booking clicks. In campaigns targeting Panama, Prime Week, and Black Friday, newsletter subscriptions rose 18.5%, revenue per visit exceeded goals by 100%, and the average ticket doubled. The conversion rate remained stable at 4.26% during high traffic, highlighting scalability. This transformation included user experience (UX) and conversion rate optimization (CRO) to enhance customer satisfaction and loyalty.
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