Gestión Hotelera

🏨 Pecket Events, developed by Peldaño Media Group, is revolutionizing hotel event management by offering a customizable registration and accreditation system. Event managers gain an intuitive management panel, while attendees can access events via QR codes, even in areas with limited connectivity. The platform ensures real-time crowd control, crucial for safety and regulatory compliance. Proven at high-profile events like TecnoHotel OnTour and Gala TH500, it adds value for hotels looking to stand out and boost revenue through superior service offerings. Pecket's continuous evolution, including its "Event Suite," allows hotels to manage annual events efficiently, maximizing space utilization and creating new business opportunities.

📍 In Madrid, CEOE and Mesa del Turismo held a gathering with key tourism business organizations like CEHAT, ALA, CEAV, and CLIA. Exceltur was notably absent, citing scheduling conflicts. Juan Molas emphasized uniting against illegal tourist housing, staffing crises, inadequate EU funding, airport deficiencies, and illicit taxi services. CEOE's Juan Cierco urged tackling these issues, which overshadowed 2024 and threaten 2025. Rosario Sánchez, Secretary of State for Tourism, faced criticism over ineffective public-private collaboration and the controversial documentation registry from Juan Molas.

🏠 Galicia offers 18 balnearios for retirees in Imserso's Thermalism Program 2025, with treatments like rheumatology and respiratory therapies. Prices start at €394.99 in February, March, November, and December. Balnearios are available in A Coruña, Lugo, Ourense, and Pontevedra, promoting wellness tourism and active aging. Key facilities include Santiago de Compostela, Baños Viejos de Carballo, Termas Romanas Lugo, and Balneario de Mondariz, with low-season rates from €427.22.

🏨 Alfonso Pérez Liñán, Senior Director at Palladium Hotel Group, discusses the company's focus on luxury and lifestyle in hotel branding, including the launch of the 45 Times Square Hotel in Manhattan. He emphasizes humanistic leadership and continuous learning to lead brands like Bless and Only YOU. Only YOU's logo symbolizes customer-centric service, which has been extended to employee well-being. Palladium's global expansion includes a future transformation of the 45 Times Square Hotel into Only YOU, starting renovations in June and planning to open by 2026. The company is also exploring opportunities in San Francisco, Los Angeles, Chicago, Miami, Mexico, and Southern California. Palladium's marketing integrates digital strategies for both accommodation and local experience, targeting international and local clients. Pérez Liñán highlights the balance between digitalization and human contact in hospitality and considers sustainability an essential corporate responsibility over a sales strategy. He describes his leadership style as anti-micromanagement, focusing on team strengths and personal growth. Palladium Hotel Group prioritizes employee well-being and continuous learning, contributing to talent attraction and retention amidst the industry's labor crisis.

🏠 The Imserso Thermalism Program 2025 in Spain offers 197,000 spots for pensioners and seniors over 65 at 84 spas. Applications can be submitted until January 9, 2025, for stays between February and August, and until May 15 for September to December. Services include full board, medical follow-up, and insurance policy. An estimated economic impact of €114 million is expected. The fee starts at €40 for the reservation, and treatments, recreational activities, and accommodations are included. ????️

🏨 Spanish hotels anticipate a positive winter season with occupancy up by 3.3 points compared to 2023, alongside earlier bookings and sustained room price increases. Despite concerns over declining interest from traditional European markets like Germany and the Nordic countries, there's a rise in long-haul market interest: North America (+21%), Latin America (+8%), Southeast Asia and Australia (+29%). Spending power in Spain is expected to rise by 6.5% versus 2023, bolstered by economic recovery and stronger dollar and pound against the euro. Hotel quality improvements have raised 4 and 5-star accommodations by 11% since 2019, propelling revenues per available room (ReVPAR) 17% above pre-pandemic levels.

🛫 On a peak traffic day at Gran Canaria Airport, air traffic controllers announced a 'rate zero', temporarily prohibiting new departures due to a computer system incident. Aena reported manual check-ins and boarding processes, potentially causing significant delays. The airport faces a shortage of available parking spaces as flights continue to land but are unable to take off.

🏠 Imserso's thermalism program for pensioners opened its application period on December 9 for travel between February and August, with a deadline until January 9. For September to December travel, applications start on May 15. Offering 197,000 spots, 5,000 more than the previous season, the program includes 84 spas, down by four from last year. Accommodations are for 10 or 12 days on a full board basis, from noon on arrival to noon on departure.

🏨 Accor abrirá cuatro nuevos hoteles en España y Portugal para 2025, introduciendo dos nuevas marcas: Fairmont y SLS, con el SLS Barcelona siendo el primero en Europa. Ferrovial ha vendido un 19,75% de su participación en Heathrow por 2.000 millones de euros, manteniendo un 5%. Aena reportó más de 21,5 millones de viajeros en noviembre de 2024, un 9,2% más que en 2023, con 287,6 millones de pasajeros y 193.247 operaciones aéreas desde enero, un aumento del 9,4% y 11,1%, respectivamente.

🏨 Villa Chiquita, a 41-room boutique hotel in southeast Mallorca, saves up to two hours per employee per day by integrating modern POS with PMS. New staff training is streamlined with online resources like Mews University, increasing job satisfaction and allowing remote work flexibility. Mews also offers 24/7 chat support and a comprehensive library of user guides to assist with hotel management, inspiring hoteliers in Spain to embrace cloud-based solutions for operational efficiency.