Gestión Hotelera

🏖️ Luis Torres, a local entrepreneur, became the new owner of Meliá's Hotel Los Fenicios in Almuñécar, Granada. Meliá will continue managing the 4-star hotel, located 5 minutes from Playa La Herradura and 4 km from Playa El Muerto, featuring 43 bedrooms. Torres already owns Hotel Boutique Peña Parda in the same area.

🏨 La retención de huéspedes en hoteles se centra en fomentar la lealtad de los clientes para que repitan visitas, lo cual es más rentable que atraer nuevos clientes. Estrategias personalizadas, uso de tecnología y programas de lealtad contribuyen a mejorar la experiencia y satisfacción del huésped, lo que genera una base de ingresos estable para el hotel y refuerza su reputación. La comprensión del cliente, optimización de contactos, servicio excepcional, comunicación post-estancia y feedback son claves para la retención, evitando errores comunes como la falta de personalización y el uso de tecnologías obsoletas.

🚀 In Italy, an unusually high number of planes bear Irish (EI) registrations due to a bureaucratic reason rooted in the 2001 Cape Town Treaty, which Italy did not sign. The treaty simplifies asset repossession for lessors, a factor leading Italian airlines to register planes in Ireland, where most lessors are based, to facilitate quicker recovery in the event of non-payment. This practice is unproblematic within Europe as there are no flight restrictions.

🏠 En 2024, la Guía Michelin otorga las Tres Llaves Michelin a 24 hoteles en Francia, con 9 en París. Además, 38 hoteles recibieron Dos Llaves y 127 consiguieron Una Llave. Los hoteles destacados en París incluyen La Réserve Paris y Four Seasons George V en el Distrito 8, Ritz Paris, Le Meurice y Cheval Blanc en el Distrito 1, Saint James Paris en el Distrito 16, Maison Villeroy y Plaza Athénée también en el Distrito 8. Estos establecimientos ofrecen lujosas experiencias con rica historia y modernidad.

🏨 Palladium Hotel Group kicked off 2025 by adding a hotel in Mexico to the new Grand Palladium Select collection, enhancing the premium brand experience, also available in Spain and the Dominican Republic. The Grand Palladium Costa Mujeres Resort & Spa will be renamed as Grand Palladium Select Costa Mujeres offering guests one free hour per day/room at the Rafa Nadal Tennis Center. The Grand Palladium Select Palace Ibiza, post-Wyndham agreement, joins the Registry Collection Hotels. Grand Palladium Bávaro in Punta Cana will rebrand in December 2025. Junior Suites become the base room category, with upgraded services, culinary offerings, specialty bars, cafés, and a new Grand Gelateria.

🚨 Renfe saved €22 million on compensation payouts in 2024 by aligning its delay refund policy with competitors Ouigo and Iryo. The public company cut indemnifications from €42 million in 2023 to €20 million in 2024 after eliminating compensations for 15-30 minute delays starting July 1st. Full ticket refunds are now issued for delays over 90 minutes, and 50% for over an hour. Renfe's changes aim to sustain financial viability and public transport quality.

🏖️ The Generalitat Valenciana recognized 17 locations as 'Municipio Turístico' in 2024, with recent additions being Relleu, Vistabella del Maestrat, and Cabanes. Municipalities must meet criteria including a 10,000 tourist population threshold annually, with funding available upon recognition. By province: Alicante (7), Castellón (8), Valencia (2). Current count: 77 municipalities, including 38 with 'Singularidad', 21 'Relevancia', and 18 'Excelencia'.

🎊 Luxury hotels in Spain transform New Year's Eve into unique experiences combining entertainment, gastronomy, and wellness. Hilton Diagonal Mar Barcelona's "Midnight Winter Wonderland" offers a gala menu and immersive live performances. Bahía del Duque in Tenerife hosts a 1920s-themed gala "The Cotton Club." Marbella Club celebrates its 70th anniversary with holistic activities and festive dinners. SO/Sotogrande provides exclusive beauty and wellness experiences to rejuvenate before the New Year. These diverse offerings aim to make the transition into 2025 memorable and special.

🏖️ In October, Spain welcomed 9 million tourists, marking a 9.5% increase from the previous year and a 20% jump from 2019. The autumn and early winter of 2024 are expected to see a 15% rise in visitors compared to a successful 2023. Hotel prices climbed by 5%, and Spain is on track to hit a new high of 95 million tourists in 2024, up by 8% from the previous year. This surge is attributed to behavioral changes, placing tourism as a top priority for travelers.

💸 Ávoris to close 2024 with a record turnover of €4.4 billion, a 14% increase from €3.85 billion in 2023. The company has eliminated its net financial debt and expects an EBITDA of €36 million, double last year's. For 2025, projections suggest this figure could double again. However, the travel division's contribution to Grupo Barceló's total EBITDA remains limited at 7.2% of the estimated €500 million for the year. Meanwhile, €300 million of the EBITDA is anticipated to come from the North American hotel manager Crestline. Ávoris has expanded its brand portfolio to over 30 and launched Ávoris Store to streamline sales from various travel brands.