Gestión Hotelera

💸 Carlos Abella, Secretary-General of Mesa del Turismo, highlights a staggering 20-30% absenteeism rate in the Spanish tourism sector, especially in the Balearic and Canary Islands. In 2023, the tourism industry faced 1.2 million absences, a 5% higher average than other sectors. Abella cites a lack of inspections and an overwhelmed public health system, leading to potentially improper issuance of medical leave, as contributing factors. Despite these challenges, employment in Spain's tourism sector has grown, with an increase in fixed contracts and optimism for handling high seasons.

🏨 Costa del Sol's hotel occupancy in March was 72.9%, below the 75.10% of 2024. Benalmádena reached the highest occupancy at 84.86%, followed by Frigiliana-Torrox at 77.68%. Intense rainfall and the Spanish market's slow post-pandemic recovery impacted the numbers. The average revenue per guest, IBCA, dropped to €88.26 from €145.21 in March 2024. April's expected occupancy is 75.48%, below April 2024's 81.38%. Easter forecasts are optimistic, with an 83.14% occupancy for four nights from April 16-20, 2025, exceeding the 74.58% in March-April 2024. May's projection is 75.91%, down from 87.65% the previous year, with Ronda leading at 85%.

🏨 Meliá's hotel plant in Myanmar and Thailand remains operational despite thousands dying in a 7.7 magnitude earthquake last Friday. CEO Gabriel Escarrer confirms that Meliá's one establishment in Myanmar and five in Thailand, including locations in Rangún, Bangkok, Chiang Mai, Koh Samui, Phuket, and Pattaya, have passed rigorous inspections. Escarrer expresses condolences and assures guests and staff are safe and well cared for.

🏠 Orinoquia Real Estate Socimi sold a tourist apartment building in Madrid to a national family office, advised by Savills. Welcomer Group signed a long-term lease with the new owner and will operate it as Home Art Apartments. The building, acquired in early 2021 and renovated, spans 1,569 square meters, with 22 apartments, parking, gym, and terrace, located in La Guindalera, Salamanca district.

🌍 After a magnitude 8.2 earthquake on March 28, affecting Myanmar and Thailand, including tremors in Bangkok, the situation in Thailand has stabilized. Bangkok declared an emergency zone by the Prime Minister at 15:00 on March 28. Transportation services like BTS Skytrain resumed the same afternoon, MRT lines by the morning of March 29, and all Bangkok airports are operational. Public transportation systems, roads, bridges, shopping centers, and tourist services are functioning normally, with ongoing evaluations for safety.

🏨 Meliá Hotels International expands with a luxury hotel in Estepona under The Meliá Collection, opening mid-2026 after renovations. The Bahia Estepona member of Meliá Collection will be the first luxury brand on the Andalusian coast, complementing two upcoming projects in Cádiz and Ronda. It features 134 rooms and suites, a pool, fitness center, spa, gardens, three restaurants, a poolside bar, and a lobby bar. In Andalucía, Meliá has 30 hotels open or opening, including 16 in Málaga.

📌 André Gerondeau (COO of Meliá Hotels International), José Rodríguez (CEO of Sercotel Hotel Group), and Jaime Buxó (CEO of Sunset Hotels & Resorts) participated in Updating Hotelero 2025 organized by HOSTELTUR. The event, featuring a panel on "Strategic vision of the sector, challenges, and growth opportunities," will reconvene on Thursday, 27, at 10 AM with a dozen experts discussing the current state of hotel investment markets, new management models, and business succession.

💻 Carlos Hornstein, cofundador y CEO de niikiis, una plataforma de gestión de equipo para hostelería, lanzada el día de Halloween en 2018. niikiis ofrece un software todo-en-uno que cubre el ciclo de vida del empleado desde la contratación hasta la salida, enfocándose en la digitalización y automatización de procesos para asegurar la felicidad y productividad del empleado. Sus características incluyen onboarding, gestión documental, control horario, y más, pero no calcula nóminas. La solución se adapta a cualquier tamaño de hotel y puede integrarse con otros sistemas hoteleros. niikiis está disponible en iOS y Android, y ayuda a agilizar la incorporación y formación del personal hotelero, prometiendo ahorros de tiempo de hasta un 50%, reducción de errores hasta en un 80%, e incremento de productividad de hasta un 17%. La IA en niikiis se centra en la formación, la contratación y la gestión de turnos, mientras que el chatbot asiste en las tareas cotidianas. En un caso, un cliente con 2.500 empleados logró una tasa de respuesta en la evaluación de desempeño por encima del 90%. La visión de niikiis es que un empleado feliz

📈 Javier Pérez, director general of VP Hoteles, admitted a miscalculation during the pandemic, expecting larger financial losses in 2021 than occurred. Out of a €13 million loan, €3.5 million remained, which funded renovations of VP Madroño and VP Metropolitano. VP Hoteles maintains lower leverages than the industry average. The new VP Sognio brand emerged last year, focusing on luxurious yet affordable hospitality, aiming for an average cost around €180 per night. Welcoming Luxury merges welcoming customer service with affordable luxury. VP Hoteles' transformation includes the VP Metropolitano, introducing art and design elements, and catering to local Madrid culture. The VP Madroño is undergoing renovations this summer, VP Recoletos requires a significant update planned for the next year, and their Tres Cantos hotel's adaptation to Sognio is being considered. Innovations in technology and staff training, especially in artificial intelligence, underpin the brand's evolution. The company's revenue target for 2026 is €45 million, with a current debt of €60 million, repayable over 12 years at €6 million annually.