Distribución y Revenue Management

💻 Booking.com, October 2025, Spain. 87% of Spaniards are open to using AI for travel planning. AI Trip Support offers 24/7 assistance, available in Spain and nine other markets. AI Voice Support, in English and German, is testing Spanish and Italian. AI Rental Helper and AI-driven flight summaries simplify travel decisions. Smart Messenger and Auto-Reply increase partner satisfaction by 73%. ChatGPT integration allows conversational booking. Smart Messenger expands to Spain in 2026.

💰 Hotel rooms left unsold lead to permanent revenue loss, impacting fixed costs which remain unchanged. With each vacant room costing $150 (ADR target), hotels lose $1,500 for 10 vacant rooms per night. Approximately a third of hotel rooms are unsold nightly. Dynamic pricing can boost bookings by 25% and RevPAR by 20%. Hotels manage vacancies by offering discounts or packages, utilizing creative uses like day-use rooms, private workspaces, and dining experiences to maximize room value.

🏨 Imagina un hotel con habitaciones impecables y excelente servicio pero sin reservas. 🤔 Esto es donde un "compset" entra en juego. Un conjunto competitivo incluye 3 a 5 hoteles comparables en ubicación, categoría y servicios. Clave para decisiones de revenue management, marketing y estrategia, el compset ayuda a ajustar precios y ofertas, analizando la ocupación, ADR, y RevPAR. Evita errores comunes como comparar hoteles no similares o no actualizar el compset.

📈 Revbell, una empresa francesa de gestión de ingresos, ha crecido notablemente en España en los últimos tres años. Fundada hace 15 años, combina tecnología y consultoría para optimizar ingresos en diversos sectores. Su sistema único explica decisiones de precios, aumentando la confianza. Durante la pandemia, adaptarse a múltiples sectores fue clave. En 2021, lograron un crecimiento de clientes y licencias. Con casos como Roisa incrementando ingresos en un 27%, Revbell planea expandir funcionalidades y presencia en España.

🛳 In a cruise ship world, a ballet of revenue generation unfolds with elegance. 6,000 passengers from 10 nationalities are served by 2,000 staff. Before boarding, emails prompt upselling via auctions. The ship's revenue strategy includes cross-selling in spas, restaurants, and shops. A bracelet promotion at 15 € for the first charm generates 45,000 € from 1,000 passengers. The experience is seamless, with personalized offers and discounts, making spending feel like pampering. Ships master revenue with tact and training.

🏨 SiteMinder empowers hotel operators by leveraging technology to boost revenue and online bookings. It offers a channel manager to maximize visibility across numerous OTAs, social media, and websites via a single dashboard. Real-time market data optimizes pricing strategies, ensuring competitive room rates. Additionally, it enhances guest experiences through personalized tools from booking to check-out, fostering repeat business. SiteMinder’s solutions comprehensively support hotels at every guest journey stage.

📊 David González from Lybra highlights the role of Revenue Management Systems (RMS) in the hotel industry. In Málaga, RMS saves time and boosts profitability, reacting to market dynamics. Grupo Tobos Hotels saw a 10% revenue increase from 2023 to 2024. Key strategies include real-time data, machine learning, and human oversight. Successful adoption hinges on clear interfaces, robust connections, and team trust. First-year growth ranges from 10% to 20%, contingent on consistency and discipline.

💸 El 8 de octubre, Revbell organizó el evento Revenue Makers en Barcelona. El evento abordó cómo el revenue management se aplica más allá de la hotelería, enfatizando la importancia de estrategias efectivas de precios. Se discutieron casos como Parques Reunidos, donde el 80% de las entradas se venden 2 días antes de la visita, y se introdujo el concepto de un RMS como "Revenue Makers System", destacando la automatización, datos en tiempo real, y el uso de inteligencia artificial.

🏨 In early 2025, Spirit Hotel Benalmádena Beach achieved a rating jump from 8.7 to 8.9 after adjusting operations and strategically utilizing customer feedback on Booking.com. Under the guidance of Jorge Álvarez, the hotel reshaped its structure and leveraged data analytics with Jaippy, boosting its score to 9.0. This transformed its approach to growth, aiming for a 9.4 rating to join Spain's top 10 hotels, illustrating a shift from frustration to strategic empowerment.

📚 El 28 de noviembre, el Black Friday se convierte en un evento clave para el sector hotelero. Paraty Tech ofrece un whitepaper gratuito titulado "El Black Friday no es un Escape Room… ¡Pasa este Checklist!" para ayudar a los hoteleros a convertir clics en reservas efectivas. Seis áreas esenciales incluyen gestión de ingresos, reservas, fidelización, pagos, marketing y atención personalizada. La guía destaca la importancia de la planificación estratégica y la transparencia para maximizar el éxito.