Innovaciones

🏖️ Vicente Fenollar, executive chairman of Ávoris, envisions growth for Imserso, including potential expansion to international travel. Imserso's Termalismo Social program could engage with other countries like Portugal and France next year. For the current season, Ávoris has improved operations following a late award last year, leading to uncertainty and hotel closures. The 2024-25 season started well with 900,000 passengers expected to be sold, indicating over 90% satisfaction. The program benefits the tourism sector, especially outside peak season, and for every euro invested, the state recoups two to three euros. Complaints from hotels about low rates suggest the possibility of passengers paying extra for higher-tier accommodations. Programs like Mundosenior complement Imserso, offering more flexibility.

💻 A hotel experiences slow internet connection issues, impacting guest satisfaction. Utilizing Omada by TP-Link, combined with GPON and PoE+ technologies, the 5-floor hotel with 200 rooms, common areas, a pool, and a 750m² garden offers high-speed Wi-Fi and IPTV services. The Omada EAP610GP-Desktop and Omada OLT DS-P7001-08 with 8 PON ports are selected, along with the EAP660 HD access point for over 350 devices at 3600 Mbps, and the TL-SG3428MP switch with 2.5 Gbps ports. The outdoor EAP623-Outdoor access point, IP67 certified, serves up to 200 devices. The benefits include fast, stable connections throughout the hotel, secure connections for hotel systems, entertainment in rooms, and adaptability for future expansions. The network includes 1 OLT, 1 switch, 200 desktop access points, 3 high-density indoor access points, and 2 outdoor access points.

💾 Corporate restaurants enhance company culture and offer employees, suppliers, and customers healthy and varied meals. Implementing a Point of Sale (TPV) system, crucial for the smooth operation of these restaurants, streamlines order management, reservations, inventory, and payments. TPV technology integrates with enterprise management systems, personalizes menus for diverse diets, and employs AI for dish recognition and quick payment processes, improving staff satisfaction and reinforcing organizational culture. (February 10, 2025)

📍 As of July 2023, the reference cost for mileage in many companies is €0.26 per kilometer. This rate may vary according to company expense policies and collective agreements. Managing these expenses effectively is crucial for a company's finance, involving various costs like fuel, vehicle maintenance, insurance, and taxes—though not all costs like parking fines are included. Companies should communicate expense policies clearly to employees and may utilize digital solutions for efficient and fraud-free management of mileage expenses.

🏖️ FITURTECHY 2025, led by Instituto Tecnológico Hotelero (ITH) in collaboration with FITUR, gathered over 250 experts and professionals to discuss the future of tourism, under the theme "Los mil y un viajes". Highlighted were 10 major trends for an intelligent, regenerative, technological, and people-focused tourism model. Trends include AI for customer experience, cobots enhancing hotel efficiency, digital twins for predictive analysis, Big & Smart Data against seasonality, innovative communication strategies, employee wellness, tourism regenerative impact, wellness & conscious luxury, collaborative innovation, and cybersecurity. Palladium Hotel Group and Meliá Hotels International shared insights, emphasizing customer experience and digital engagement.

🏠 Spa and wellness services now bookable from hotel websites, Google Business profiles, TripAdvisor, and social media for both guests and external visitors, with instant payment options like credit card, Apple Pay, and Google Pay. The simplified menu in the CMS means quicker, more intuitive hotel management. These updates aim to attract new customers, reduce staff workload, and increase booking occupancy effortlessly.

🏠 On January 23, during FITUR, Septeo's stand hosted an interview with Hugues Galambrun, CEO and founder, and Manuel Ortiz Paredes, General Director in Spain and Portugal. They discussed artificial intelligence (AI) and digitalization's impact on the industry, highlighting AI's major transformative potential, likened to that of the printing press. They emphasized the need for continuous transformation and training to utilize digital tools effectively. Septeo's focus remains on human-centered innovation, forming motivated teams to leverage technological advancements. Despite challenges like resistance to change and skill shortages, Septeo envisions constant innovation with talent and technology as key to future progress.

🚩 GreenHotelCloud offers cloud-based hotel management allowing access from any device, enabling real-time reservation checks, rate and production control, and operational optimization without the need for a single computer or installation—just a web browser. Contact them at comercial@greensoft.es for a demo to discover how it can streamline hotel management.

📱 Contactless technology has seen significant growth, especially post-COVID, transforming the hospitality industry with applications such as digital room keys, automated check-ins, and quick payments. This technology employs NFC, RFID, BLE, and QR codes to facilitate secure, touch-free interactions, enhancing guest experience, operational efficiency, and safety. Benefits include reduced wait times, improved operational management, real-time analytics, and cost savings over time, positioning hotels as modern and competitive. Examples in hotels include digital check-in/out, contactless payments, self-service kiosks, mobile reservations for services, contactless room service, online satisfaction surveys, and social WiFi.

✈️ Boeing's 777X, with a wingspan of 71.1 meters and a range of up to 17,220 kilometers, has been delayed, with service entry now expected in 2026. Flights tests began in July of the previous year, despite development starting in 2013. Initially targeted for a June 2020 release, the launch has been pushed back due to COVID-19, supply chain issues, and internal problems. Emirates and Qatar Airways, with 130 aircraft on order, are key customers, with Qatar Airways set to be the first to fly the 777X.