Booking y Expedia ante la IA agéntica: el dilema que cambiará la distribución hotelera
💻 Booking.com and Expedia face a strategic crossroads in 2025 as agentic AI like ChatGPT, Gemini, and Claude disrupt the travel process. These AI tools, now executing complex actions, challenge the current hotel distribution model. In 2024, Booking and Expedia invested about $7 billion in online marketing. The integration of AI could reduce this dependency. A hybrid model, where AI captures user intentions and OTAs finalize transactions, may emerge. The stakes are high, with potential for significant industry shifts.
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