Gestión Hotelera

🏕 Luis and Roberto Riu Rodríguez, CEOs and sons of Riu hotel chain founder, have divided expansion regions and projects. They have collaboratively overseen the installation of 24 photovoltaic panel projects across 23 hotels, investing over €8.6 million and saving 7,375 tons of CO2 emissions. This move is part of a strategic decarbonization project within the family-led business, ensuring continuity during a generational transition after the retirement of Carmen Riu.

📊 30 septiembre 2024, empresas utilizan Big Data y tecnología TPV para mejorar decisiones y operaciones. Big Data implica análisis de grandes volúmenes de datos como ventas e inventarios, actualizados en tiempo real, para pronosticar demanda y optimizar stock. Sistemas TPV facilitan gestión de inventarios, ajuste de precios, segmentación de clientes y mejora en la experiencia del cliente. Conectar TPV a sistemas ERP y Business Intelligence es clave para análisis predictivo y control de KPIs. Integrar Big Data y TPV en restaurantes y comercios minoristas aumenta eficiencia, previsión de tendencias, planificación estratégica y competitividad. Zucchetti Spain recomienda software TPV TCPOS para el sector HORECA.

🏨 Jaime Batle, founder of Mar Hotels and Majestic Resorts, reflects on tourism evolution in Mallorca and Spain. Batle started with Autocares Batle in 1956 and ventured into hospitality in the 1970s due to British and Scandinavian tour operators' encouragement. The Hotel Condesa in Alcúdia opened on June 15, 1974, followed by establishments in Palmanova, Puerto Pollença, and Menorca. In 2005, he opened the Majestic Colonial in Punta Cana, Dominican Republic, and later expanded to Mexico. By 2018, Batle's group operated 12 hotels and underwent a generational transition, splitting Mar Hotels and Majestic Resorts into separate chains. Despite challenges, he continues to innovate, focusing on local produce and sustainability.

💰 Imserso, through Ávoris, released 886,269 spots on September 24 for four million pensioners, leading to a shortage of available trips. Many retirees expressed frustration as bookings filled up quickly, with criticisms about the uneven distribution of travel opportunities. Imserso advises checking for cancellations throughout the season for last-minute availability and considering trips from any province, albeit without included transportation for non-local departures.

🏩 Madrid, 26th September 2024: ITH integrates niikiis as a new tech/software associate, aiming to bolster talent in the hospitality sector. Niikiis provides an all-in-one app for hoteliers to manage the entire employee lifecycle, enhancing engagement, wellbeing, and productivity. The app includes features for recruitment, onboarding, offboarding, and daily operations like time tracking, absence and shift management, documentation, training, objective tracking, task lists, and internal communication. Carlos Hornstein, Co-Founder & CEO of niikiis, emphasizes flexibility for hotel-specific needs. ITH's Director General, Álvaro Carrillo de Albornoz, highlights the app's positive impact on SME efficiency and competitiveness.

🏨 Paula Miralles from the Innovation Area of the Instituto Tecnológico Hotelero (ITH) outlines the importance of technology in creating the WOW effect at hotels. This guide provides a roadmap for hoteliers to integrate tech to enhance guest experiences and optimize operations. Highlights include the necessity of real-time data visualization and a single data philosophy for impactful customer experiences. Download the guide to leverage technology for a unique stay that impresses guests.

🎰 Imserso's thermalism program reservations for spa slots from September to December 2024 end on November 15th. Options include online booking through Imserso's electronic office without electronic authentication, or mailing a completed application form to Programa de Termalismo del Imserso, P.O. Box 61285, 28080 Madrid. Spain leads Europe with a 43% average reduction in high-speed train prices between Madrid and Barcelona. The Black Friday shopping event on November 29, 2024, sees hotels, airlines, and travel agencies offering special deals, following a trend started in the 1960s in the USA.

🏨 Grínberg’s Village Hotel in Socorro, 130 km from Sao Paulo, used Asksuite's AskFlow for WhatsApp message automation during testing phase. This strategy, essential for recapturing interest from potential guests, saw a 26% response rate within the first three months. The automated follow-up of abandoned carts led to a significant increase in revenue, achieving a 28-fold ROI based on reservations made easier by AskFlow.

🌊 Tormenta tropical Helene threatens Quintana Roo, a major tourism area in the Mexican Caribbean, and may become a category 1 hurricane near Yucatán Peninsula by early Wednesday. Three Atlantic hurricanes have hit Mexico this season. Five shelters are set up in Cancún for low-lying residents. Imserso travel program, managed by the Ministry of Social Rights, will introduce a new tender in 2025 with price revisions, after complaints from the hotel sector about low-season travel costs. Ouigo delays the launch of train services linking Madrid with Córdoba, Sevilla, and Málaga in Andalusia until before Christmas, with no definitive date announced.

🚀 Renfe, confronted with fierce competition in high-speed rail from Ouigo and Iryo, launches a plan targeting a €27.8 million Ebitda increase in 2024 with 46 initiatives, 33 already underway. By August, Renfe Viajeros' Ebitda rose to €207 million, a 13.5% increase from the previous year. The subsidiary's losses decreased from €41.5 million to €33.7 million, with overall revenues climbing 3% to €2.464,5 million despite competitive pricing in liberalized segments.