Gestión Hotelera

🏖 Spain welcomed a record 11 million tourists in August. In Baleares, 2.4 million tourists spent an average of €1,455 per stay, with a daily expenditure of €215. Overall, tourism generated €3.6 billion for Baleares in a month, amounting to €2,952 per resident, a 10% increase from 2023. Visitor numbers in Baleares rose by 3.7%, with a 22% share of Spain's total tourist expenditure in August, followed by Catalonia (20%) and Andalusia (14.7%).

🎄 Club de Vacaciones and Mundiplan offer European Christmas market tours for the senior tourism market, a potential four million customers. These trips cover Budapest, Vienna, Prague, and Warsaw, with four-day (three-night) itineraries. While Imserso does not provide foreign trips, VECI has been operating these destinations for years, and this year IAG7 and Alsa have introduced trips to Budapest's markets. Additionally, a festive itinerary in Japan and special departures to Senegal are available during Christmas. European capitals provide an enchanting mix of Christmas spirit, live music, traditional cuisine, and cultural events for senior tourists.

🏖 Imserso travel program, under Spain's Ministry of Social Rights, sent 2,853,985 accreditation letters to beneficiaries detailing reservation options via Turismo Social website or authorized travel agencies. Requirements include being a pensioner from Spain's social security system, with age specifics for various categories, and allowing companions such as spouses or children with a disability of 45% or more. Companions must be self-sufficient in daily activities to participate.

🛰 Sindicatos CCOO, UGT y USO planean huelga en el sector de handling debido a incumplimientos de las empresas asociadas a ASEATA, incluyendo South, Aviapartner, Menzies, Azul Handling, Swissport y Groundforce. Los motivos incluyen falta de garantías salariales, incorrecta clasificación en niveles retributivos y mala gestión de turnos laborales, afectando derechos económicos y condiciones de trabajo. Exigen diálogo efectivo para evitar la acción.

🏨 Sercotel celebrated 30 years since the opening of Sercotel Amistad Murcia with a renovation taking eight months and €2 million investment. The overhaul, led by architect Ignacio Taberner and designer Paolo Mauri, included a complete makeover of 144 rooms, upgrades to corridors, and a redesigned breakfast buffet. The refurbishment aimed to enhance guest experience and support Murcia's tourism development, as highlighted by Sercotel CEO José Rodríguez. Sercotel operates over 90 hotels in Spain and Andorra, with four other establishments in the Region of Murcia.

🏖️ Jorge Marichal, president of Ashotel, assures summer protests against tourism in the Canary Islands had no impact on bookings, with occupancy rates exceeding 85% in Tenerife. The British market grew by over 20%, while French, Polish, and Central European countries also marked their presence. Despite inflation, price stabilization is noted, with food prices increasing by 35% over four years. An ongoing crisis is a hotel wage increase, where an article of the convention was annulled following a court ruling, affecting seniority recognition. Looking ahead, positive winter season projections suggest a strong close to 2024, potentially surpassing last year's performance. 🏖️

🏨 Cetina Hotels Boutique Collection inaugurated their sixth hotel, Casa de Aguilar, in the historic center of Córdoba, aiming to become a top choice for unique experiences in Andalusia. The hotel features 19 rooms and positions itself in the mid-high segment, highlighting its prime location, room amenities, and a rooftop offering breakfast with views of the old town and the Mosque-Cathedral tower. This opening strengthens Cetina Hotels' strategy to solidify its presence in southern Spain, adding to its establishments in Sevilla and Baeza.

🏖 Marga Prohens, Balearic Government President, addressed the hotel industry's concerns on Thursday, stating the summer ecotax increase is to prevent tourist saturation on the islands during peak season. The Hotel Federation of Mallorca harshly criticized Prohens for proposing the ecotax hike in June, July, and August, and for not fully banning tourist rental offers in multi-family housing. Hoteliers question the logic behind welcoming tourists with higher fees without clear improvements and transparency in the use of the collected funds.

💾 Hotelinking's captive portal enables hotels to capture 70%-80% of guest data, a significant improvement from the industry norm of 10%-15%. The portal verifies emails in real-time, achieving a 99% deliverability rate and a 62% open rate for email campaigns, far exceeding the hotel industry average. This system reduces OTA dependency for bookings and fosters higher guest loyalty, leading to increased direct bookings and repeat customer reservations.

💸 On 3 October 2024, the importance of understanding and calculating the regulatory base in payroll, crucial for determining unemployment benefits or retirement pensions, was discussed. The regulatory base, differing from the contribution base, influences the amounts received for various benefits, including incapacity and maternity/paternity. Calculating it depends on the last contribution bases and the type of benefit. The correct determination by HR systems like Zucchetti HR ensures efficiency, avoids errors, and complies with regulations, affecting future worker benefits.