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Carla Mendez

138 posts
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  • 4 min

TECO Mobility y Mastercard convierten el puerto de Málaga en el primero en España en ofrecer servicio privado de bicicletas eléctricas para cruceristas

🚲 TECO Mobility and Mastercard, in collaboration with the Junta de Andalucía, the Ayuntamiento de Málaga, and Turismo y Planificación de Costa del Sol, unveiled a pilot project at the Málaga port, making it the first in Spain to offer private electric bike services for cruise passengers. With the "No app, just tap" system, bikes can be unlocked via a physical bank card or mobile device. The initiative aims to provide sustainable transportation, reduce CO2 emissions, and create positive environmental, cultural, and social impacts. According to Mastercard's "Travel Trends 2024" report, Málaga is a favorite coastal destination for Middle Eastern and African tourists. Mastercard's study reveals that 69% of travelers would pay up to 5% more for sustainable vacations.
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  • 2 min

Cloudbeds incorpora a CAOBA Hotels como nuevo Partner Consultor Certificado

🏨 Cloudbeds, a leading innovator in hotel management technology, has partnered with CAOBA Hotels, enhancing support for independent hoteliers globally. The strategic alliance aims to boost direct booking opportunities, with properties using Cloudbeds experiencing up to 200% increases in reservations. CAOBA will provide specialized consultancy to maximize property visibility. An event in Ibiza from May 2-4 will celebrate the partnership, bringing together Cloudbeds representatives and industry stakeholders. Cloudbeds has been awarded the best PMS and Channel Manager (2021-2025) by Hotel Tech Report and recognized in Deloitte's Technology Fast 500 in 2024.
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  • 3 min

Semana Santa: ¿tu canal de voz está preparado para lo que se viene?

📈 📈 In Spain, Semana Santa 2025 sees a 62% increase in reservations compared to the previous year, with an average stay rising from 2.9 to 4.25 nights, leading to a higher average ticket of €684.95 per booking, up from €381.20 in March 2024. Despite a 27% cancellation rate due to April rain forecasts, this remains lower than 2024's 30% cancelations. Call Center services like Ring2Travel are crucial for handling demand spikes and improving customer service and conversion rates.
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  • 3 min

El informe de Cloudbeds presenta nuevas prioridades para los hostels en 2025

📈 Cloudbeds' 2025 report on hostel trends, based on data from 2,300 hostels in 62 countries with nearly 11 million bookings (2022-2024), indicates a shift towards optimizing performance due to labor shortages and price-sensitive travelers. Key findings include a rise in shared dorm occupancy and a decline in private room occupancy from the previous year; a 1.7% decrease in shared dorm ADR and a 4% drop in private room ADR; OTAs accounting for 74% of bookings; long stays of over 14 nights comprising 11% of dorm reservations; weekends being peak times with 35% of bookings; and OTA bookings having the highest cancellation rate at 19%. Emerging trends for 2025 include a focus on value, additional revenue streams, rising costs, labor reductions, staff turnover, and widespread adoption of AI in hostel operations. For more details, visit Cloudbeds at www.cloudbeds.com.
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  • 2 min

El papel de los TPV inteligentes en la sostenibilidad operativa del sector hotelero

💳 TPV inteligentes help hotels manage payments, reduce ecological footprint, and enhance customer experience by digitalizing tickets, invoices, and reports, saving paper and offering real-time information for guests. They provide precise inventory management, reducing unnecessary orders and waste, and control energy consumption by adjusting usage patterns. These systems connect various hotel services, from restaurants to spas, allowing for fewer errors and predictive analytics for resource management. Visionary Hospitality offers a dynamic TPV tailored for hotels, promoting operational sustainability and simplified management.
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  • 3 min

Cómo cumplir y superar las expectativas de los viajeros modernos

🌍 Millennials and Gen Z in Spain take an average of 2.8 trips annually, allocating a budget of €683, a 6.1% increase from previous years. 57% of travelers use digital platforms for inspiration, with Instagram, YouTube, and Facebook as top sources. Gen Z prefers TikTok and Snapchat for discovering new destinations. The "Gen GenAI" travelers demand personalized services and real-time information, leaning on artificial intelligence. Travel trends include sustainable tourism, "tour tourism," and bleisure trips. The tourism industry is advised to focus on sustainability, personalization, and technology to meet the expectations of future travelers.
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