García Cuenca (ITH): La IA facilita entender y satisfacer al cliente
📱 Javier García Cuenca, presidente of the Instituto Tecnológico Hotelero (ITH), acknowledges the 30-year digital transformation in tourism. Internet has enabled 24/7 global business presence and empowered travelers with information and influence, significantly affecting the industry. Technological implementation has improved operational efficiency, reduced costs, and increased adaptability. Innovations like the Internet of Things (IoT) and Artificial Intelligence (AI) enhance competitiveness and customer experience. García Cuenca celebrates the role of media in combating misinformation on Hosteltur's 30th anniversary.
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