Gestión Hotelera

🏨 Sercotel celebrated 30 years since the opening of Sercotel Amistad Murcia with a renovation taking eight months and €2 million investment. The overhaul, led by architect Ignacio Taberner and designer Paolo Mauri, included a complete makeover of 144 rooms, upgrades to corridors, and a redesigned breakfast buffet. The refurbishment aimed to enhance guest experience and support Murcia's tourism development, as highlighted by Sercotel CEO José Rodríguez. Sercotel operates over 90 hotels in Spain and Andorra, with four other establishments in the Region of Murcia.

🏖️ Jorge Marichal, president of Ashotel, assures summer protests against tourism in the Canary Islands had no impact on bookings, with occupancy rates exceeding 85% in Tenerife. The British market grew by over 20%, while French, Polish, and Central European countries also marked their presence. Despite inflation, price stabilization is noted, with food prices increasing by 35% over four years. An ongoing crisis is a hotel wage increase, where an article of the convention was annulled following a court ruling, affecting seniority recognition. Looking ahead, positive winter season projections suggest a strong close to 2024, potentially surpassing last year's performance. ????️

🏨 Cetina Hotels Boutique Collection inaugurated their sixth hotel, Casa de Aguilar, in the historic center of Córdoba, aiming to become a top choice for unique experiences in Andalusia. The hotel features 19 rooms and positions itself in the mid-high segment, highlighting its prime location, room amenities, and a rooftop offering breakfast with views of the old town and the Mosque-Cathedral tower. This opening strengthens Cetina Hotels' strategy to solidify its presence in southern Spain, adding to its establishments in Sevilla and Baeza.

🏖 Marga Prohens, Balearic Government President, addressed the hotel industry's concerns on Thursday, stating the summer ecotax increase is to prevent tourist saturation on the islands during peak season. The Hotel Federation of Mallorca harshly criticized Prohens for proposing the ecotax hike in June, July, and August, and for not fully banning tourist rental offers in multi-family housing. Hoteliers question the logic behind welcoming tourists with higher fees without clear improvements and transparency in the use of the collected funds.

💾 Hotelinking's captive portal enables hotels to capture 70%-80% of guest data, a significant improvement from the industry norm of 10%-15%. The portal verifies emails in real-time, achieving a 99% deliverability rate and a 62% open rate for email campaigns, far exceeding the hotel industry average. This system reduces OTA dependency for bookings and fosters higher guest loyalty, leading to increased direct bookings and repeat customer reservations.

💸 On 3 October 2024, the importance of understanding and calculating the regulatory base in payroll, crucial for determining unemployment benefits or retirement pensions, was discussed. The regulatory base, differing from the contribution base, influences the amounts received for various benefits, including incapacity and maternity/paternity. Calculating it depends on the last contribution bases and the type of benefit. The correct determination by HR systems like Zucchetti HR ensures efficiency, avoids errors, and complies with regulations, affecting future worker benefits.

🏡 Onefam Hotels, based in Barcelona, opens its fourth hostel in Prague, located in the Arbesovo neighborhood. The newly remodeled facility hosts 100 beds in 18 rooms, offering private and mixed dorms for 4, 6, and 8 people, including an 8-bed room exclusively for women, alongside amenities like a fully equipped kitchen, laundry, and Netflix room. The company forecasts an annual turnover of €600,000 for this new hostel and has properties in Barcelona, Madrid, Sevilla, London, Oporto, Budapest, and Prague, with no specific expansion plans but open to growth opportunities.

🏖️ Nueva Zelanda incrementó su Tasa de Conservación y Turismo de Visitantes Internacionales de 35 a 100 dólares neozelandeses (56,9 euros) desde el 3 de septiembre, aplicando a los turistas para el mantenimiento de servicios y patrimonio. El turismo aportó 11.000 millones de dólares neozelandeses en 2023. Otros lugares como Roma, Zermatt y Lisboa están implementando o aumentando sus propias tasas turísticas.

📊 On October 1, 2024, the Economic Order Quantity (EOQ) model, originally formulated by Ford W in 1913 and later developed by R.H. Wilson and Harris, was highlighted for its ability to minimize operational costs and maximize profits for companies. EOQ is calculated using the formula EOQ = √(2DS/H), where D is the annual product demand, S is the order costs, and H is the maintenance costs. This model helps companies balance inventory storage and order costs, reduce total inventory costs, improve cash flow, increase operational efficiency, and enhance supplier relationships. The integration of EOQ into ERP systems is advocated for real-time data on orders and costs, leading to more accurate demand planning and inventory management.

🏨 Las tarifas hoteleras varían según factores como temporada, ubicación, eventos especiales y políticas del hotel. Tipos de tarifas incluyen estándar, promocionales, no reembolsables, flexibles y de grupo. Un Property Management System (PMS) ayuda a gestionar estas tarifas eficientemente, permitiendo actualizaciones en tiempo real, automatización de ofertas y conexión de información entre departamentos. Estrategias de precios como precios dinámicos son cruciales para maximizar ingresos y satisfacer distintos segmentos de clientes. La gestión estratégica de tarifas mejora la experiencia del huésped y fomenta su lealtad.