Distribución y Revenue Management

🏖 Spain witnessed mass protests against tourism in different regions, yet tourist arrivals increased by 13% in the first half of 2024, reaching 42.5 million visitors. Top source countries included the United Kingdom (8.5 million, +10.1%), Germany (5.6 million, +10.9%), and France (5.4 million, +12.9%). The most visited regions were Catalonia (9.1 million, +12.4%), Canary Islands (7.5 million, +10.6%), and Andalusia (6.3 million, +14.0%). Tourist spending during this period surged by 20.6%, totaling €55.574 billion.

🏕 Marriott Cancun, An All-Inclusive Resort, located on Boulevard Kukulcan, Cancun, has reopened with 450 rooms including 124 premium and 38 suites, two presidential suites. It features a water park with slides, a lazy river, and 13 dining options. Additionally, there's a 460-square-meter CAMP Club for kids, areas for zip-lining and climbing, and facilities for events and meetings. The resort's general manager, Christopher Calabrese, announced the reopening, highlighting the renovated facilities.

📆 La lluvia de estrellas perseidas en España se observa del 17 de julio al 24 de agosto, con pico el 10 de agosto. Huelga del personal de seguridad en el aeropuerto de Alicante-Elche durante agosto para reclamar mejoras laborales. Booking.com recibe multa de 413 millones de euros de la CNMC por abuso de posición dominante. Air Europa afirma tener futuro sin Iberia, enfocándose en la conexión Europa-América. IAG compra más de 28.000 toneladas de SAF a Repsol para sus aerolíneas por seis meses. París encabeza "Los 10 mejores destinos históricos y culturales de la Unión Europea". Viajes del Imserso para 2024-2025 se inician en octubre con precios ya publicados.

📌 Cloudbeds, a global leader in hotel management software, pioneers by offering the first Property Management System (PMS) with a native Business Intelligence (BI) solution specifically designed for the hotel industry, enhancing data analysis, decision-making, and operational efficiency. Based in San Diego, CA, Cloudbeds Insights reduces hotels' reliance on generic BI tools by providing real-time data access and unparalleled flexibility within the PMS. CEO Adam Harris highlights that the native data intelligence solution unlocks new possibilities for hoteliers, allowing comprehensive decision-making and improved property management. The tool offers real-time performance optimization across hotel operations, personalized reporting, attractive graphics and dashboards, and the ability to integrate with preferred software via an API. Cloudbeds reinforces its market-leading position through continuous innovation, sustaining its commitment to the growth of the hotel sector.

📝 After gathering survey data and diner interactions, restaurants must analyze and categorize feedback to improve. Feedback, whether praise or criticism, is sorted into categories like menu ingredients, identifying recurring themes. Actions taken on customer opinions, such as refining a dish or improving service flow, show a commitment to excellence, enhancing reputation and customer loyalty.

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📆 En agosto de 2024, las reservas hoteleras en Baleares, Canarias y la Península están por debajo de 2023, con una caída del 11%, 12% y, en la península, 31% respectivamente. Baleares supera las 256,000 reservas; Canarias, más de 184,900; y la península, más de 228,000. Parejas lideran reservas, con 4 estrellas siendo el tipo de hotel más demandado. Media pensión y todo incluido son los regímenes preferidos, y Booking.com es el principal canal de reservas, aunque turoperadores constituyen el 38% de la venta en Baleares y 36.7% en Canarias. Estancias de 3 a 7 noches son las más comunes. Destinos destacados incluyen Playa de Palma, Cala Millor, Maspalomas, Playa Meloneras, Salou y Benidorm.

🏨 Gabriel Escarrer, presidente y CEO of Meliá Hotels International, reports a net income of €51.4 million for the first half of the year, an 11.2% increase. The EBITDA stands at €240.3 million, with a debt reduction of €271.6 million to €892.1 million. The company aims for a net financial debt/EBITDA ratio below 2.5 by year-end. Consolidated revenues reached €960.1 million, up 5.5% from the previous year, with a RevPAR increase of 13.2%. Occupancy grew by 3.5 points and rates by 6.6%. Meliá plans to open new luxury hotels under various brands, with 27 new projects signed and 13 hotel openings this year. The company targets at least 30 hotel signings annually, adding approximately 7,000 rooms, and expects a strong third quarter, projecting a year-end EBITDA of at least €525 million.

📊 Aena reported a 33% increase in net profit to €808.6 million in the first half of 2024, with revenue jumping 17.7% to €2.746 billion compared to the previous year. EBITDA rose 32.9% to €1.555 billion. A proposed fare increase starting March 1, 2025, would adjust the maximum annual income per passenger (IMAAJ) to €10.40. Amadeus achieved a 20.2% increase in profits, reaching €650.1 million, with a 13.4% revenue boost to €3.053 billion. Booking.com faces a €413 million fine from Spain's CNMC for antitrust violations, which the company intends to appeal.

🏨 Data analytics in the hotel industry is crucial for making well-informed business decisions, optimizing operations, improving guest experience, and enhancing hotel performance. Hoteliers utilize guest behavior tracking to tailor offerings, making strategic marketing and pricing decisions that drive brand loyalty. Data analytics also play a significant role in fraud detection by identifying unusual spending patterns and financial transaction inconsistencies. This comprehensive approach to data ensures personalized guest experiences, maximized revenues through dynamic pricing, and efficient inventory and maintenance management, ultimately fostering guest loyalty and financial success.