Distribución y Revenue Management

🏖 Nine European countries surpassed pre-pandemic tourism levels by the end of 2023, with Portugal leading the way. The OECD released a manual advising on how to boost tourism, highlighting the importance of sustainable and inclusive tourism planning, exemplified by Norway and Costa Rica. The advice aims to direct countries towards a politically correct approach to tourism growth.

🧠 One in four people in the United States has a sensory need or invisible disability. KultureCity reveals that 90% plan to travel at least one night this year. Around 70% of caregivers and over half of neurodiverse travelers would disclose their status for better service, rising to 75% for neurodiverse business travelers. Hyatt's World of Care program offers specialized training and sensory aids like headphones. Over 50% desire online 3D tours and detailed plans, and 60% value room choice to reduce noise. Additionally, 30% prefer a pre-arrival phone call, and over half favor self-check-in options.

🏠 La Guía Michelin ahora premia hoteles con Llaves Michelin en tres niveles, ofreciendo habitaciones dobles desde menos de 200 euros. Algunos ejemplos incluyen: Can Mascort Eco Hotel en Palafrugell, Girona desde 137 euros; Casa Beatnik Hotel en Vedra, La Coruña desde 144 euros; CoolRooms Palacio de Luces en Asturias desde 161 euros; Hotel Cristine Bedfor en Mahón, Menorca desde 192 euros; Hospes Palacio Del Bailío en Córdoba desde 178 euros; Hotel Cortijo del Marqués en Albolote, Granada desde 135 euros; Hotel A Quinta da Auga Relais & Châteaux en Santiago de Compostela desde 198 euros; Hotel La Almunia del Valle en Monachil, Granada desde 135 euros; Only You Hotel Atocha en Madrid desde 174 euros; Pepe Vieira Hotel Relais & Châteaux en Pontevedra, Galicia desde 212 euros con dos Llaves; Terra Dominicata - Hotel & Winery en Escaladei, Tarragona desde 295 euros con tres Llaves; Torre del Marqués Hotel en Ráfales, Teruel desde 178 euros con tres Llaves.

🛫 Boeing announces new delays in 737 MAX deliveries scheduled for 2025 and 2026, aiming to focus on correct processes and safety after an incident on January 5 with Alaska Airlines. Delays range from three to six months, adding to existing pandemic-induced setbacks. Ryanair, expecting 211 units, is impacted, with CEO Michael O’Leary warning of economic consequences and considering compensation claims. United Airlines awaits 497 aircraft, Southwest 482, and Emirates and Lion Air 205 and 229 respectively.

📊 In the hotel industry, effective decision-making is improved by technology such as PMS, CRM, RMS, and Business Intelligence tools. A downloadable guide analyzes crucial reports and KPIs for informed decision-making to predict outcomes, correct past errors, maximize profits, and measure efficiency against competitors and customer behaviors. These reports consider factors like historical data, competitors, market trends, and customer satisfaction to provide a comprehensive business perspective.

🏤 Renfe's AVE high-speed train service to Paris faces delays, with President Raül Blanco expressing pessimism about meeting the initially announced timelines, initially aimed for the Paris Olympics and later pushed to year-end. Blanco emphasized the necessity for equal treatment of operators within Europe. The AVE between Spain and France transported 620,000 passengers since its launch on July 13, 2023, connecting 15 destinations including Madrid, Barcelona, Marseille, and Lyon. Renfe has established a subsidiary in France, showing positive outcomes. Blanco also discussed the company's international strategy, aiming for international operations to account for 10% of revenue by 2028, with Renfe already present in America, Saudi Arabia, United Arab Emirates, France, Czech Republic, Canada, and Mexico.

✈ IAG has completed a €70 million share repurchase program to acquire 27,064,575 shares, representing 0.5% of its capital, to cover the share delivery obligation to the owners of the 80% of Air Europa not yet owned by IAG. The program started on July 1. The acquisition is pending approval by the European Commission, with a definitive ruling due by August 20. If rejected, the shares may be distributed to executives or employees as part of incentive plans.

🏖 Viajes El Corte Inglés announces 'Special Days' campaign from July 11-17, offering up to 20% off on last-minute travel deals including coasts, islands, the Caribbean, cruises, theme parks, and tours for July and August. The initiative aims to boost bookings amidst a tourism slowdown, also featuring free or discounted rates for children and a price-match guarantee.

🏨 IHG Hotels & Resorts announces the signing of four new hotels in Spain, adding over 500 rooms across the Luxury & Lifestyle (Hotel Indigo), Premium (voco hotels), and Essentials (Holiday Inn Express) collections. The expansion, expected to increase room numbers by 10% in the Iberian Peninsula, comprises: 82-room Hotel Indigo in Jerez de la Frontera expected to open in Spring 2026; 167-room voco Granada slated for Spring 2026; 148-room Holiday Inn Express Sevilla - City, and 130-room Holiday Inn Express & Suites Sabadell, including 20 suites, joining by the end of 2025. Currently, IHG operates 55 hotels in Spain and has opened 10 in the last five years.

📌 Globales, a hotel chain based in Mallorca with 54 properties, has adopted SiteMinder's technology to manage bookings, expecting an 8% increase in international travelers to Spain compared to last year's record season. Federico Crudo, Globales' Commercial and Marketing Director, anticipates a strong travel period, noting a demand rise and improved net revenue results since the technology's implementation. SiteMinder's Álvaro Rubio highlights that booking volumes in Spain currently surpass 2023, a record year. Globales, established in 1967, employs 3,000 people globally and operates in the Balearic Islands, Canary Islands, Costa del Sol, Belgium, Nicaragua, and Argentina. SiteMinder, founded in Sydney with offices worldwide, facilitates over 120 million bookings annually, valued at $50 billion.