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Tom Brown

4 posts
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  • 4 min

Rooming list para hoteles: ¿Qué es y cómo gestionarla?

📁 A rooming list is essential for managing hotel group bookings. It details guest allocations, allowing hotels to prepare rooms efficiently for events like weddings or conferences. Key elements include guest names, room types, check-in/check-out dates, and special preferences. Digital integration with hotel PMS systems improves efficiency by streamlining pre-check-ins and room assignments. Appointing a group management leader ensures smooth operations. This tool enhances hotel organization and guest satisfaction through proactive planning and coordination.
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  • 4 min

12 elementos esenciales para una buena habitación de hotel

🛏 Guests appreciate small details like functional curtains, powerful hair dryers, clear air conditioning instructions, free bottled or filtered water, complimentary coffee (with options like capsule machines), modern outlets with USB ports, smart TVs with streaming apps, cozy hotel slippers, ample storage space with enough hangers, local welcome gifts, quality bath products, and personalized touches such as a customized welcome note and tailored minibar contents. These attentions to comfort and personal care can turn guests into repeat customers.
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  • 8 min

10 maneras en que los grupos hoteleros pueden maximizar la eficiencia y los ingresos

🛈 In 2023, 31% of hospitality organizations experienced security breaches, with an average loss of $3.4 million per attack. Strategies for hotel groups include adopting cloud technology, centralizing operations, automating daily tasks, maximizing occupancy and revenue, focusing on guest experience, leveraging integrations, promoting sustainability, prioritizing security and usability, and investing in systems with a future vision. Essential software choices cover Property Management Systems (PMS), Revenue Management Systems (RMS), Point of Sale (POS) systems, and comprehensive space management systems. Mews is highlighted as a platform to power hotel group management.
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  • 4 min

Gestionar tu propiedad en temporada alta y durante grandes eventos

🏨 Hotel businesses often have high seasons marked by increased demand, which can cause occupancy and revenue per available square meter (RevPAM) to soar. High season usually aligns with summer months, particularly school holidays, and can be influenced by local events such as sports competitions, week-long shows like Eurovision, or major concerts. Strategies for managing properties during high season include automated rate adjustments, self-service check-in/out systems, intuitive booking panels, mobile updates for housekeeping, quick staff onboarding, digital upselling, intuitive booking engines, and secure, integrated payment systems. Mews offers functions that save time, boost revenue, and enhance guest experiences during peak times.
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