Lara Mahugo Santana

🍴 Published on May 13, 2025, Lara Mahugo Santana addresses the strategic importance of breakfast in hotels, outlining a step-by-step guide for setting up a successful buffet with zones (drinks, hot dishes, bakery, etc.) and providing practical recommendations for food selection, decoration, and embracing current trends like live cooking and healthy corners. Citing examples from 5-star hotels such as The Ritz-Carlton, Mandarin Oriental Bangkok, and Four Seasons Mexico City, she emphasizes the role of details in elevating guest experience. The article also discusses the integration of technology like F&B management systems, channel manager integration, and digital displays for optimizing costs and improving service. Concluding that a well-executed breakfast buffet is a marketing tool and a loyalty strategy, she suggests personalization, mixed service, take-away options, and themed experiences for innovative breakfast buffets.