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Isabel Reveron

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  • 5 min

Cómo usar un PMS para mejorar la fidelización de clientes

💻 2026-01-28, Isabel Reverón writes about hotel client loyalty. The article highlights the significance of a Property Management System (PMS) in boosting hotel operations and customer retention. PMS centralizes hotel tasks and integrates with OTAs, CRS, and CRM, enabling personalized experiences and loyalty programs. Automation allows seamless client rewards and communication, increasing direct bookings and reducing intermediary reliance. The system enhances client relationships, sustaining brand reputation and profitability.
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  • 4 min

Qué es un ERP y cómo ayuda a gestionar tu hotel

📈 Published on August 1, 2024, Isabel Reverón highlights the need for an ERP system in hotel management. Microsoft Dynamics 365 Business Central, an ERP, centralizes bookings, accounting, HR, and inventory in one platform, enhancing decision-making, efficiency, and customer satisfaction. Its financial management, real-time booking system, inventory control, and HR management streamline operations, improve profitability, and optimize staffing, making it essential for competitive modern hospitality services.
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