Hosteltur

🔥 The unions rejected the latest proposal from the tourist and hospitality employers in Santa Cruz de Tenerife on Wednesday and are maintaining the strike set for Thursday and Friday during Holy Week. The Canarian government has mandated minimum services for hospitality. The proposal, mediated by Canarian President Fernando Clavijo, was rejected by 57 votes to 51 in an assembly of Sindicalistas de Base delegates. Around 80,000 workers from Tenerife, La Palma, La Gomera, and El Hierro are called to strike, with about 30,000 in the lodging sector. Employers offered a 6% salary increase, adjustable beds, and a pledge to maintain purchasing power. Hospitality in Tenerife employs 76,821 people: 33,633 in lodging and 43,188 in food and beverage services. Minimum services decreed are between 15% and 25% in various operational areas.

🛈 Over half of the global tourism sector companies are using generative AI to assist customers during the booking process, as per a survey by Amadeus. Despite this, data protection concerns and lack of training are major hurdles, with 35% of sector executives citing these issues. Additional barriers include data quality and inadequate tech infrastructure (33%), ROI concerns (30%), and high recurring costs (29%).

🏨 In the Canary Islands, a government decree mandates minimum services during a strike: 15-25% staffing for cleaning, reception, maintenance, and kitchen services in hotels. Specifics include one cleaning team per establishment per day, 25% staff at reception and maintenance, and a minimum 15% staff for restaurants and kitchens per shift. This action aims to uphold sanitary, safety, and hygiene standards during the Easter week, with hotel occupancies around 95% and the presence of children and disabled persons. Unions like Comisiones Obreras (CCOO) plan to challenge the decree in court, arguing it infringes on the right to strike.