Agente de voz con IA en hoteles para convertir cada consulta en una reserva
📡 RateGain has launched UNO VIVA, an AI-driven voice agent, in Europe. It operates in 30 languages and detects booking intent, emotional tone, and guest preferences. Fritz Müller, RateGain's European leader, highlights that nearly 90% of hotel calls are repetitive, leading to missed opportunities and higher costs. UNO VIVA reduces operational costs and enhances guest experience through consistent brand-aligned interactions, all while complying with GDPR. It also helps hotels increase average booking value and maximize revenue.
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