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Editorial Team

57 posts
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  • 4 min

50 avisos básicos de ChatGPT para hoteleros

🏨 OpenAI's ChatGPT can enhance customer engagement, concierge services, and internal hotel operations with 50 specially designed prompts. Hoteliers are advised to provide contextual information to ensure accurate and relevant ChatGPT responses, personalizing guest experiences and streamlining operations. The prompts cover a wide range of services, including guest services, room services, customer engagement, local information, and hotel services, aiming to improve guest satisfaction and maintain competitiveness in the hospitality industry.
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  • 3 min

El proceso de solicitud de propuestas para un PMS hotelero

📘 A Request for Proposal (RFP) is both a document and a structured process for hotels to acquire new products or services, such as Property Management Systems (PMS). It enables hotels to collect and evaluate information from various suppliers, ensuring informed decision-making and negotiation. Detailed vendor responses to the RFP facilitate effective selection and implementation. Standard RFP formats range from text-based to "Yes/No" answers or "0-5" scores on spreadsheets, with text considered most useful for in-depth analysis and comparisons.
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  • 9 min

La transformación tecnológica de Atlas Hotels: Entrevista con Craig Couper

📈 Atlas Hotels manages 58 UK properties, focusing on non-room revenue enhancement, notably in Food & Beverage (F&B). Post-COVID recovery catalyzed F&B operations improvements, with Atlas tailoring offerings to current trends. In 2024, Atlas implemented a new draft/bottled beer supplier with 85% of properties updated; full completion is expected in 2025. POS integration across estates simplifies stock management and price strategy. Data analytics with Tableau and cloud-based technologies support real-time sales insights and decision-making, contributing to substantial F&B revenue growth in 2024.
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