El cierre de 2024: el canal de voz protagoniza un verano de récord con un crecimiento del 65,37%
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During June to August 2024, Ring2Travel's contact center received 134,878 calls, managing 123,004 (91.20% service level), resulting in 10,148 bookings with an economic impact of €8,298,227 for associated hotels. Compared to summer 2023, this represented growth of 65.37%, with total client hotel revenue reaching €11,061.78. The voice channel has proven to be a strategic element, confirming its continued relevance in the digital age for the hotel industry.
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