La formación ya no es una opción, sino un imperativo estratégico
🏨 The hotel industry requires professionals to blend hard and soft skills such as digital literacy, sustainability management, and data-driven decision-making, while emphasizing exceptional customer service, leadership, and problem-solving. Sommet Education Business Solutions ensures technical and emotional intelligence development for industry professionals. Continuous training in businesses attracts and retains talent, with young generations seeking professional growth and skill development. European survey by Sommet Education in 2024 highlights the importance of continuous training in the hotel sector. Partnerships with notable hotel brands like Accor and potential long-term collaboration with Mandarin Oriental focus on talent development through customized training programs. The training approach is also applicable across various sectors including retail, luxury, healthcare, and customer service, aiming to build adaptable, resilient teams.
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