2. Increase service reservations with the Guest App
One of the great advantages of integrating an online store within your Guest App is the possibility of offering guests a personalized shopping experience. From the app, they can access a variety of products and services without having to go to the reception or restaurant, which increases sales opportunities at any time of the day.
Additional services that can be reserved from the app:
Reservations at hotel restaurants or bars: Offering guests the ability to reserve a table directly from the app, with the option to select special menus or premium drink packs, can increase spending per guest.
Spa and Wellness Treatments: Automating bookings for massages, facials and other spa services allows guests to book at a time that’s convenient for them, driving usage and increasing profitability.
Local activities and excursions: Collaborating with local operators and promoting these activities through the app is an excellent way to generate commissions and increase income without increasing your operating costs.
Practical strategy:
And if you have free services, in the same booking process, you can add upsellingproducts. If you offer a client with a dinner included a bottle of wine at a reduced price, they will surely not be able to resist.
