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Tony Loeb

2 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 4 min

El especialista en tecnología hotelera SHR y Host PMS se convierten en socios para salir al mercado en España, Portugal y América Latina

🏨 In Houston, TX, on October 21, 2024, SHR, a hospitality tech firm, partners with Portugal's Host Hotel Systems to market a complete toolset in prime tourist locations worldwide. Focusing on business development in Spain, Latin America, and Portugal, the strategic partnership aims to enhance market share more rapidly. Their collaboration will debut at the Tourism Innovation Summit in Sevilla from October 23-25, 2024. Integration of SHR's revenue management system (RMS), central reservation system (CRS), internet booking engine (IBE), and digital marketing tools with Host's PMS and channel manager addresses fragmented tech stacks and poor APIs plaguing the industry. Hotels using both platforms benefit from centralized onboarding, customer service, and account management, seamless data flow, and improved PMS-CRM integration.
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  • 3 min

El Secreto “Todo-en-Uno” de los Hoteleros Exitosos

🏨 Michael Bennett from Cendyn highlights that hotels pay OTA commissions between 15% to 30% per booking, cutting into profit margins. McKinsey's 2021 study revealed 71% of consumers expect personalized interactions and 76% are frustrated when these aren't met. Cendyn's integrated CRM, CRS, and marketing platform can increase conversion rates by up to 17%. A boutique hotel chain saw a 20% rise in direct bookings within six months using Cendyn's solutions. Cendyn World Tour event in Madrid is scheduled for Tuesday, September 24, with free registration at https://bit.ly/4cqWfvA.
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