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💳 Jordi Nebot Carda, CEO and founder of PaynoPain since 2011, has created digital payment solutions and promoted digitalization in key sectors. PaynoPain, born in 2011, focuses on simplifying online and in-person payment processes with security. With internationally recognized security certifications like ISO 27001 and PCI DSS, they ensure transaction safety and comply with legal standards. Paylands, their payment gateway, offers omnichannel payment experiences and integrates with PMS, reservation engines, and channel managers, enhancing hotel operations. Their AI and machine learning systems process over 100,000 transactions daily to prevent fraud. PaynoPain has over 50 integrations, continuously expanding to meet client needs. Aiming to expand payment solutions across Europe and consolidate its sector presence, PaynoPain obtained a Payment Institution License from the Bank of Spain in 2022 and plans to launch new services like card issuance.

🏨 Sonia Mateos, Global Business Development Manager at Nebookings, presented at TecnoHotel OnTour Benidorm, emphasizing the benefits of automation in the hotel sector. Focused on eliminating manual, repetitive tasks such as offer activation and payment management, Mateos highlighted how these can be automated to save time, reduce errors, and allow focus on strategic work. Technologies like automated Black Friday promotions and cross-property rate management for hotel chains were discussed, along with tokenization of cards for payment validation and the automatisation of additional services sales and customer communication.

🏨 Hotel Patagonia Sur, a family-owned hotel in Cádiz, suffered from using outdated operational systems, leading to inefficiencies. They experienced a significant transformation by implementing Mews, a modern Property Management System (PMS), which automated routine administrative tasks, saved weekly work hours, and centralized real-time data across their properties. Employees were trained in just two weeks using Mews University, allowing them to focus on guest experiences. The upgrade to Mews, an award-winning PMS in 2024, showcases the impact of smart technology in improving hotel efficiency and long-term viability.

🏨 PaynoPain has developed a new payment management panel specifically for the hotel industry, aiming to improve guest experience and transaction security. Statista reports that 70% of online shopping carts are abandoned due to poor payment experiences. The Paylands panel by PaynoPain offers real-time reports, a centralized operations management system, control of physical devices, customizable checkouts, and payment link capabilities. This technological advancement addresses the dynamic and competitive nature of the hotel sector, streamlining payment processes and enhancing efficiency.