Pascal Niffoi

💸 Centralized revenue management optimizes performance by structuring expert teams with unified tools and methods. Decentralization often results in lost efficiency, as demonstrated by nearly 300 RM missions revealing drastically reduced performance. For hotel groups with 5+ establishments, centralization becomes a growth lever. Key challenges include management influence and incentives, addressed by aligning incentives with controllable operational levers like service quality and cost control, rather than pricing.