Southwest, en crisis, se reinventa: reduce flota y cobra por asientos
✈ Southwest, the world's largest low-cost carrier, faces internal crisis and operational challenges. Two years ago, a major system failure caused chaos and significant costs. Key investor, Elliot Investment, publicly attacked CEO Bob Jordan but lacks support to dismiss him. Southwest plans to overhaul its seating policy, introducing paid seat selection and maintaining two free carry-on bags. The airline is selling part of its 694-aircraft fleet, all Boeings, due to excess capacity and awaiting 737 Max 7 certification affecting Hawaii routes. Financial performance is weak, with 497 firm aircraft orders exceeding needs.
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