Miguel Praga

💸 Qantas airline encountered an issue when an adult film with explicit sex scenes was accidentally shown on a flight from Sydney to Tokyo (Haneda). The selection system malfunctioned, leaving only that film available, which was inappropriate for minors. The crew selected the film unknowingly. Following the event, which caught media and social network attention, Qantas publicly apologized, acknowledging the diverse sensitivities of passengers. Families complained as they couldn't block the film, which had explicit content. Qantas is reviewing what led to the mistake.

📌 Spain's Ministry of the Interior will enforce the decree 933/2021 on December 2, requiring travel agencies, hotels, and vehicle rental companies to report customer data or face fines from €100 to €30,000. Severe violations can impose fines ranging from €601 to €10,400 for minimum degree, €10,401 to €20,200 for medium degree, and €20,201 to €30,000 for maximum degree. Minor offenses carry penalties of €100 to €600. The 'Marlaska rule' demands extensive client data, over 40 items for lodgings and up to 80 for vehicle rentals, which may violate data protection laws.

✈ Ryanair, el 10 de septiembre, se enfrentó a una sentencia del tribunal de distrito de Braga, al norte de Oporto, que prohibía cobrar por equipaje de mano. La decisión fue revocada porque Ryanair no fue notificada y no estaba presente, y considerando la jurisprudencia europea, que valida los cargos por equipaje que exceda los límites establecidos por la aerolínea. La ley europea respalda la política de precios por equipaje de mano de Ryanair, en espera de que el Parlamento y la Comisión Europea fijen un tamaño mínimo obligatorio.

🏨 Ávoris won a public tender to manage Imserso's tourism program by artificially inflating hotel offerings. Promised only 8,800 stays in 3-star hotels and 6.4 million in 4-star, yet executed 2 million and 3.6 million respectively. Offered 5.6 million stays in double rooms for single use, delivered just 142,955 (2.53% execution). Due to these breaches, Imserso initiated sanction proceedings against Ávoris and withheld a contract extension for the 2023/2024 season.

💸 Ryanair continues its campaign against Edreams despite judicial warnings, alleging Edreams has resumed "screen scraping" to sell Ryanair tickets. Edreams is accused of overcharging consumers, including 'Prime' members who pay an annual fee of €69.99. Ryanair's evidence shows hidden surcharges of 36% for a reserved seat (€15 vs. €11), 24% for a 10 kg suitcase (€20.99 vs. €16.99), and 20% for priority boarding (€24 vs. €20). Ryanair spokesperson Dara Brady calls for EU and Spanish government action to ban such hidden fees.