Julia Abate

Asksuite acaba de lanzar una función que transformará la forma en que usted realiza el seguimiento de sus acciones de marketing: la Automatización de Etiquetas por Sophia.

Una forma simple, automática y sin costos adicionales de creditos para medir la satisfacción de los huéspedes luego de cada asistencia en WhatsApp.

Más que un chatbot, Sophia es una solución completa de IA que combina Asistente IA de reservas, Agent Copilot y AI Data Hub para elevar la hospitalidad.

Automatización con múltiples agentes inteligentes, conectada a la plataforma omnicanal y diseñada para transformar tareas en experiencias personalizadas.

😊 Asksuite's LiveChat 2.0 enhances digital hospitality by enabling agents to use emojis in interactions with travelers. This approach humanizes communication, making it warmer and more empathetic. With features like easy emoji access, most-used emojis visibility, skin tone customization, and quick search, agents can effectively use emojis in six practical applications, including reservation confirmations, warm greetings, and promotions. This functionality reinforces guest experience and maintains a human touch in a tech-driven market.

📄 Asksuite’s new LiveChat 2.0 feature, "Historial del Viajero," revolutionizes hotel operations by centralizing traveler data like quotes, bookings, and previous chats into a single interface. This eliminates the need for multiple systems, saving time and improving agent productivity. Key functionalities include seamless navigation of past interactions and a unified chat screen that maintains conversation flow. Available as an automatic update for Asksuite clients, it enhances customer satisfaction and boosts conversion rates.