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Ariadna Ros

24 posts
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  • 1 min

Las tendencias gastronómicas que nos deja el verano 2024

📈 The article does not provide specific details such as dates, locations, numbers, or statistical information. It discusses the use of first-party and third-party cookies for functionality, site usage analysis, preferences, statistics, and marketing purposes, with options for user authorization and storage settings. The article explains the necessity of technical storage or access for legitimate purposes like service provision, communication transmission, preference storage, statistical use, and user profiling for advertising.
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  • 2 min

Cómo la digitalización revoluciona la experiencia en McDonald’s​

📱 McDonald's self-service kiosks offer streamlined ordering without cashier interaction, while the McDonald's App provides “Order and Pickup” and “McDelivery” options, along with exclusive discounts and order tracking. Mobile orders and contactless payment enhance safety and efficiency. Digital kitchen management systems improve food preparation coordination, with real-time order tracking reducing waste. Geolocation technology informs customers of nearby restaurants, and integration with delivery platforms like Uber Eats and Rappi extends reach. Loyalty programs through the app incentivize repeat purchases with rewards and discounts.
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Atención Telefónica de Primera: La Clave para el Éxito en tu Restaurante

📞 Running a restaurant involves more than just serving great food; it also requires impeccable customer service from reservation to departure. A crucial yet often overlooked aspect is how staff answer the phone, as a single negative phone interaction can lead to a bad online review or loss of business. Proper phone training can ensure a positive interaction that aligns with the restaurant's high standards, preventing a poor first impression or driving customers to competitors.
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Cómo el feedback puede hacer crecer tu negocio

📝 After gathering survey data and diner interactions, restaurants must analyze and categorize feedback to improve. Feedback, whether praise or criticism, is sorted into categories like menu ingredients, identifying recurring themes. Actions taken on customer opinions, such as refining a dish or improving service flow, show a commitment to excellence, enhancing reputation and customer loyalty.
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